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- Tasks: Support social care teams with admin tasks, enabling focus on children and families.
- Company: Join Norfolk County Council, dedicated to improving lives in the community.
- Benefits: Enjoy flexible working, generous holidays, health services, and a competitive salary.
- Why this job: Make a real impact while developing skills in a supportive team environment.
- Qualifications: Strong organisational skills, customer service experience, and proficiency in ICT required.
- Other info: Full training provided; informal discussions encouraged before applying.
The predicted salary is between 20700 - 21000 £ per year.
Overview
Practice Coordinator | 9807 | Permanent Contract | 37 hours per week | £25,583 to £25,989 per annum | Grade D | Great Yarmouth
An opportunity has arisen for a highly motivated and well-organised individual to provide support to the Family Help Care and Protection service working to provide direct support and assistance to operational Team Managers and social care practitioners, enabling them to have more time to undertake direct work with children, young people, and families.
You will have a high level of customer service, good organisational skills, with the ability to work to tight deadlines, prioritise work and problem solve. You will be able to communicate effectively at all levels, explain technical issues in plain English and have skills in analysing and interpreting data. Excellent keyboard and ICT skills in Word, Excel and databases are also necessary. You will have the ability to organise meetings, take and produce minutes. You will also have an awareness of data protection and information management.
Effective operational support is a vital element to the success of Childrens Services. You will be committed to delivering a first-class level of support, proactive as well as positive, and will provide a focused, consistent business support service to managers and staff.
You will be part of a well established, supportive team and full training will be provided.
Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.
For an informal discussion regarding this vacancy, please contact Nikki Button, Business Manager, on 01493 448207 or email.
These are some benefits you can enjoy by working for Norfolk County Council:
Responsibilities
- Provide support to the Family Help Care and Protection service and assist operational Team Managers and social care practitioners to enable them to undertake direct work with children, young people and families.
- Demonstrate a high level of customer service and strong organisational skills; work to tight deadlines, prioritise work and problem solve.
- Communicate effectively at all levels, explain technical issues in plain English, and analyse and interpret data.
- Maintain excellent keyboard and ICT skills in Word, Excel and databases; organise meetings and take and produce minutes.
- Maintain awareness of data protection and information management; provide proactive and positive business support to managers and staff.
- Work within a well established, supportive team with full training provided.
Benefits
- Competitive salary
- Generous holiday entitlement
- Health and Wellbeing services including fast-track physiotherapy and a free counselling service
- Flexible working opportunities including flexi-time, part time, remote and hybrid working dependant on your job role and business need
- Financial benefits such as:
- Norfolk Rewards our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
- A Blue Light card for Fire Service and Social Care Workers
- Relocation expenses (where applicable)
- An advance of your expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants pensions.
- Tax efficient ways of getting extra pension and new bikes
- Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
- A payment if you refer someone you know to a hard to fill job
You can also find information on our Terms and Conditions here.
Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.
We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.
Redeployment closing date: 4 February 2026 at 23:55
All other applicants closing date: 11 February 2026 at 23:55
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Practice Coordinator employer: CEMP
Contact Detail:
CEMP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Practice Coordinator
✨Tip Number 1
Familiarise yourself with the Family Help Care and Protection service. Understanding their mission and values will help you align your responses during any discussions or interviews, showing that you're genuinely interested in the role.
✨Tip Number 2
Brush up on your organisational skills by practising time management techniques. Being able to demonstrate how you prioritise tasks and manage deadlines effectively will be crucial in this role.
✨Tip Number 3
Enhance your communication skills by engaging in conversations with various stakeholders. This will prepare you to explain technical issues clearly and interact confidently with team managers and social care practitioners.
✨Tip Number 4
Get comfortable with ICT tools, especially Word and Excel. Consider taking a short online course to improve your proficiency, as this will be essential for data management and producing meeting minutes.
We think you need these skills to ace Practice Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Practice Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Skills: Emphasise your organisational abilities, customer service experience, and proficiency in ICT tools like Word and Excel. Provide specific examples of how you've successfully managed tasks under tight deadlines or solved problems in previous roles.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are passionate about supporting children, young people, and families. Use this opportunity to showcase your communication skills and your understanding of data protection and information management.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at CEMP
✨Showcase Your Organisational Skills
As a Practice Coordinator, you'll need to demonstrate your strong organisational abilities. Be prepared to discuss specific examples of how you've successfully managed multiple tasks or projects under tight deadlines in previous roles.
✨Highlight Your Customer Service Experience
Effective customer service is key in this role. Share instances where you've provided exceptional support, especially in challenging situations, and explain how you prioritised the needs of clients or colleagues.
✨Communicate Clearly and Confidently
Since effective communication is essential, practice explaining complex ideas in simple terms. During the interview, ensure you articulate your thoughts clearly and listen actively to the interviewer's questions.
✨Demonstrate Your ICT Proficiency
Be ready to discuss your experience with Word, Excel, and database management. You might be asked to provide examples of how you've used these tools to improve efficiency or manage data effectively in past roles.
