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- Tasks: Lead a team of Reablement Support Workers to deliver care and support in the community.
- Company: Join Norfolk First Support, dedicated to helping adults regain independence after illness.
- Benefits: Enjoy competitive salary, generous leave, flexible working, and a fantastic rewards scheme.
- Why this job: Make a real difference in people's lives while working in a supportive, multi-disciplinary team.
- Qualifications: Experience in health and social care, strong communication skills, and ability to manage teams.
- Other info: Hybrid working options available; must have good broadband connectivity.
The predicted salary is between 29000 - 36000 £ per year.
Operational Manager
9194 | Permanent contract | £34,434 – £36,363 per annum (Scale H) | 37 hours per week | The Hive, Norwich Community Hospital
Care For Others. Make a Difference
Operational Manager – line managing a team of Reablement Assistants and Support Workers within Norfolk First Support. Provide daily guidance, supervision, and team meetings to maximise the delivery of quality reablement support in the community.
- Line manage a multidisciplinary team of Reablement practitioners.
- Ensure effective use of electronic staffing and scheduling systems.
- Collaborate with Registered Service Managers, practitioners, and other operational managers to deliver partnership‐based care.
- Monitor and report on service performance and resource utilisation.
- Advocate for the integration of voluntary and community services to support staff and service users.
Required skills and experience
- Experience working with people in a health and social care setting.
- Clear and appropriate communication skills with the public, staff and external agencies.
- Strong judgement, initiative and the ability to plan and prioritise own work.
- Knowledge of current policy, practice and legislation within Health and Social Care.
- Experience of line management and team leadership is desirable.
Benefits
- Competitive salary £34,434 – £36,363 per annum (Scale H)
- Guaranteed salaried hours and regular working pattern.
- Competitive annual leave and pension scheme.
- Flexible working including hybrid, remote and part‑time options where business needs allow.
- Health and wellbeing services, employee discounts and travel reimbursement.
All applicants must read the full Job Description and Person Specification to demonstrate they meet the criteria.
Redeployment closing date: 29 January 2026
All other applicants closing date: 05 February 2026
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Operational Manager employer: CEMP
Contact Detail:
CEMP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Manager
✨Tip Number 1
Familiarise yourself with the specific needs of the communities in Wroxham, Blofield, and Acle. Understanding local demographics and challenges can help you demonstrate your commitment to improving care services during interviews.
✨Tip Number 2
Network with professionals in the health and social care sector, especially those involved in reablement services. Attend local events or join online forums to build connections that could provide insights or referrals for the role.
✨Tip Number 3
Stay updated on current policies and legislation related to health and social care. Being knowledgeable about recent changes can set you apart as a candidate who is proactive and well-informed.
✨Tip Number 4
Prepare to discuss your experience in managing teams and delivering quality services. Think of specific examples where you've successfully led a team or improved service delivery, as this will be crucial in demonstrating your fit for the Operational Manager role.
We think you need these skills to ace Operational Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Operational Manager position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in managing teams, working in health and social care, and any relevant qualifications. Use bullet points for clarity and focus on achievements that demonstrate your ability to lead and support staff effectively.
Write a Strong Cover Letter: Your cover letter should express your passion for the role and the organisation. Mention specific experiences that showcase your leadership skills and understanding of reablement services. Make sure to address how you can contribute to the team and the community.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for an Operational Manager.
How to prepare for a job interview at CEMP
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of an Operational Manager. Be prepared to discuss how your experience aligns with managing a team of Reablement Support Workers and delivering quality care in the community.
✨Showcase Your Communication Skills
As this role involves liaising with various professionals and the public, demonstrate your strong communication skills during the interview. Share examples of how you've effectively communicated in past roles, especially in challenging situations.
✨Highlight Your Leadership Experience
Be ready to talk about your experience in leading teams and managing staff. Discuss specific instances where you provided guidance, support, or supervision to ensure effective service delivery, as this is crucial for the role.
✨Familiarise Yourself with Current Policies
Brush up on current policies, practices, and legislation within Health and Social Care. Being knowledgeable about these topics will show your commitment to the field and your ability to navigate the complexities of the role.
