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- Tasks: Support adults in the community by delivering administrative services and liaising with stakeholders.
- Company: Join a dynamic team at Attleborough Community Hub focused on community well-being.
- Benefits: Enjoy a competitive salary, generous holidays, and flexible working options.
- Why this job: Make a real difference in people's lives while developing your career in social services.
- Qualifications: Strong communication skills and a proactive attitude are essential.
- Other info: Hybrid working model with opportunities for ongoing training and career growth.
The predicted salary is between 26403 - 28142 £ per year.
It is an exciting time to join the Business Support team as we roll out our Living Well Offer. We are looking for a proactive and hardworking Living Well Officer to join the team in Adults Social Services. The role of Living Well Officer is customer focused, with the expectation to deliver a full range of administrative and support services directly to the Operational Teams and the service users they support.
In this role you will be the first point of contact, liaising with a range of Stakeholders, Partners, and Customers, therefore you must possess excellent communication skills. This is an exceptionally varied role supporting multiple teams with involvement in daily tasks such as sourcing grants or community activities, booking respite, minuting meetings, supporting protection of property requirements under the Care Act, paying invoices, answering phones and organising food parcels.
In addition, you will be expected to maintain a list of local resources that you can draw upon when considering requests for support from Practitioners. You will also make some visits to support the operational team so you will need to be able to drive and have access to a car. The Living Well model seeks to embed our vision to support people to be independent, resilient, and well in the community. The role of Living Well Officer is key to the delivery of our objectives so you will be busy and will need to be able to manage competing priorities.
Successful applicants will have a full induction programme, will receive ongoing training and support in the role and there are opportunities for further career development. If you are a committed team player used to delivering first class levels of support, are positive and have a 'can do' approach, then we would welcome your application.
We are working in a hybrid way and therefore there will be some time working from home and some from the office. To build meaningful relationships with the people we support, this role requires regular in-person work in both the office and community.
Benefits:
- Competitive salary
- Generous holiday entitlement
- Health and Wellbeing services including fast-track physiotherapy and a free counselling service
- Flexible working opportunities including flexi-time, part time, remote and hybrid working dependent on your job role and business need.
- Financial benefits such as: Norfolk Rewards our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
- A Blue Light card for Fire Service and Social Care Workers
- Relocation expenses (where applicable)
- An advance of your expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants pensions.
- Tax efficient ways of getting extra pension and new bikes
- Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
- A payment if you refer someone you know to a hard to fill job
For an informal discussion regarding this vacancy, please contact Evie Bartram, Assistant Business Manager 01603 222660. Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.
Living Well Officer employer: CEMP
Contact Detail:
CEMP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Living Well Officer
✨Tip Number 1
Get to know the company and its values! Before your interview, do a bit of research on the Living Well model and how it supports community independence. This will help you show that you're genuinely interested in the role and align with their mission.
✨Tip Number 2
Practice your communication skills! Since this role involves liaising with various stakeholders, it’s crucial to demonstrate your ability to communicate effectively. Try role-playing common scenarios with a friend or family member to build your confidence.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you manage competing priorities and keep track of multiple tasks. Maybe share a story about a time you juggled several responsibilities successfully – it’ll make you stand out!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional, and it keeps you fresh in their minds!
We think you need these skills to ace Living Well Officer
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start writing your application, take a good look at the job description. It’s packed with info on what we’re looking for in a Living Well Officer, so make sure you understand the key responsibilities and skills required.
Tailor Your Application: Don’t just send a generic application! We want to see how your experience and skills match up with what we need. Highlight relevant examples from your past that show you can handle the tasks mentioned in the job description.
Show Off Your Communication Skills: Since this role involves liaising with various stakeholders, it’s crucial to demonstrate your communication prowess. Use clear and concise language in your application, and don’t forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our team and values!
How to prepare for a job interview at CEMP
✨Know the Living Well Model
Familiarise yourself with the Living Well model and its objectives. Understand how this role supports independence and resilience in the community, as it will help you articulate your fit for the position during the interview.
✨Showcase Your Communication Skills
Since the role involves liaising with various stakeholders, be prepared to demonstrate your excellent communication skills. Think of examples where you've effectively communicated in previous roles, especially in customer-focused environments.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to manage competing priorities and support operational teams. Prepare specific examples from your past experiences that highlight your problem-solving skills and proactive approach.
✨Research Local Resources
As part of the role, you'll need to maintain a list of local resources. Do some research on community activities and support services in the area. This knowledge will not only impress your interviewers but also show your commitment to the role.