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- Tasks: Support families and partners in navigating early help pathways through our Family Hub network.
- Company: Join a dedicated team at CEMP in Kings Lynn, making a difference in the community.
- Benefits: Enjoy a competitive salary, generous holidays, and flexible working options.
- Why this job: Make a real impact on families' lives while developing your skills in a supportive environment.
- Qualifications: Knowledge of family support issues and experience in providing guidance are essential.
- Other info: Access to health services, pension schemes, and employee discounts for a rewarding work-life balance.
The predicted salary is between 31537 - 33699 £ per year.
We are seeking an Early Help Advisor to join our small but busy team at the family hub in Kings Lynn. The role is full‑time (37 hours per week) covering Kings Lynn & West Norfolk. It involves telephone and some face‑to‑face contact with families, working with local partners to support families aged 0‑19 (up to 25 for those with Special Educational Needs).
Key responsibilities
- Support families and partner organisations to navigate pathways to early help and support through the Family Hub network where targeted statutory intervention is not required.
- Work directly with the public & partner organisations, receiving verbal, written, and face‑to‑face requests for support, and assess them to determine the most appropriate response.
- Gather information with internal and external colleagues to provide high‑quality, outcome‑focused support, advice and guidance to partners, children, young people and their families.
- Liaise with partners to support families in identifying their own natural network of support, promoting use of an Early Help Assessment and Plan (EHAP) where a Team Around the Family has been identified.
- Ensure children and young people are adequately protected in line with the Local Safeguarding Children Partnership and departmental policy and procedures and relevant legislation.
Qualifications & requirements
- Good knowledge of issues impacting families and pathways of early help support.
- Experience capturing conversations and sharing information, advice and guidance to meet a family’s needs.
- Confident using IT packages such as Teams, SharePoint and caseload management systems.
Benefits
- Competitive salary
- Generous holiday entitlement
- Health and wellbeing services including fast‑track physiotherapy and a free counselling service
- Flexible working opportunities including flexi‑time, part‑time, remote and hybrid working dependant on your job role and business need.
- Financial benefits such as:
- Norfolk Rewards employee discount programme
- A Blue Light card for Fire Service and Social Care Workers
- Relocation expenses (where applicable)
- An advance of your expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants pensions.
- Tax‑efficient ways of getting extra pension and new bikes
- Access to a tax‑efficient car lease scheme for greener travel enabling you to lease a brand‑new, ultra‑low emission vehicle (subject to eligibility).
- A payment if you refer someone you know to a hard‑to‑fill job
Deadline
- All other applicants closing date: 10 December 2025 at 23:55
- Redeployment closing date: 02 December 2025 at 23:55
For an informal discussion regarding this vacancy please contact Nikki King, Early Help Team Manager on 01603 222533.
Early Help Advisor - West in King's Lynn employer: CEMP
Contact Detail:
CEMP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Early Help Advisor - West in King's Lynn
✨Tip Number 1
Network like a pro! Reach out to your connections in the field of early help and social services. Let them know you're on the lookout for opportunities, and who knows? They might just have the inside scoop on openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews by practising common questions related to family support and safeguarding. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and how it relates to the Early Help Advisor role.
✨Tip Number 3
Showcase your tech skills! Since the job involves using IT packages like Teams and SharePoint, be ready to discuss your proficiency with these tools. Maybe even bring up a time when you used technology to improve communication or support for families.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and submit your application today!
We think you need these skills to ace Early Help Advisor - West in King's Lynn
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Early Help Advisor role. We want to see how you can support families and work with local partners, so don’t hold back on showcasing relevant examples!
Showcase Your Communication Skills: Since this role involves a lot of interaction with families and partners, it’s crucial to demonstrate your communication prowess. Use clear and concise language in your written application, and maybe share a brief story about how you’ve effectively communicated in past roles.
Highlight Your IT Proficiency: We’re looking for someone who’s confident using IT packages like Teams and SharePoint. Make sure to mention any relevant experience you have with these tools or similar systems, as it’ll show us you’re ready to hit the ground running!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Early Help Advisor position. Plus, it’s super easy to do!
How to prepare for a job interview at CEMP
✨Know Your Stuff
Make sure you brush up on the key issues impacting families and the pathways of early help support. Familiarise yourself with the Family Hub network and be ready to discuss how you can navigate these resources effectively.
✨Showcase Your Communication Skills
Since the role involves a lot of verbal and written communication, prepare examples that highlight your experience in capturing conversations and providing advice. Think about specific situations where you successfully supported families or collaborated with partners.
✨Get Tech-Savvy
Be confident in using IT packages like Teams and SharePoint. You might be asked about your experience with caseload management systems, so it’s a good idea to have some examples ready that demonstrate your tech skills in a professional setting.
✨Understand Safeguarding Policies
Familiarise yourself with local safeguarding policies and procedures. Be prepared to discuss how you would ensure the protection of children and young people in your role, as this is a crucial aspect of being an Early Help Advisor.
