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- Tasks: Support vulnerable families and children through targeted interventions and guidance.
- Company: Join Norfolk County Council, dedicated to enhancing community welfare and family support.
- Benefits: Enjoy competitive salary, flexible working, generous holidays, and employee discounts.
- Why this job: Make a real impact in children's lives while working in a supportive and innovative environment.
- Qualifications: Minimum three years' experience with children and families; NVQ level 3 or equivalent required.
- Other info: Work hours include evenings and weekends; travel may be necessary.
The predicted salary is between 25500 - 28000 £ per year.
Do you want to help support Norfolk's most vulnerable families? Are you passionate about providing children and their families with the guidance and support they need to live within the community and thrive within the family home? We are looking to recruit a dedicated resilient practitioner to join our Family Help team with the aim to enable more children to remain at home safely with their families.
As an Intensive Support Worker, you will undertake targeted, evidence-based and timely/time-limited interventions with families, working alongside Social Workers/Family Practitioners to promote safety and well-being and prevent escalation of need. You will embrace Norfolk Vital Signs for children as an approach that underpins your work with children and families.
You will have a minimum of three years experience of working directly with children and families. You will be confident delivering interventions one-to-one, or on a group basis, with children, young people and parents/caregivers. You will require an NVQ level 3 in a relevant subject or equivalent experience providing services for children and young people, and their families and an understanding of child development from birth to 19 including factors which impede overall development.
In order to support families when they most need it, Intensive Support Workers are contracted to work from Monday to Sunday. You will be required - on occasion - to work outside of normal office working hours, including evenings, mornings and weekends. You will be required to travel as part of your duties and you may be required, at short notice, to transport young people between a variety of rural and urban locations.
This is a great opportunity to join an innovative service providing the best possible support to parents and families to ensure children thrive in their care. The interview process will consist of a competency-based interview. If this is successful, a further safe care (Warner) interview will follow.
If you wish to discuss this opportunity further, please call Debra Horne on 01553 669209 or email.
Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. Please ensure when submitting your covering letter, you evidence fully how you meet the essential and desirable criteria of the role.
These are some benefits you can enjoy by working for Norfolk County Council:
- Competitive salary
- Generous holiday entitlement
- Health and Wellbeing services including fast-track physiotherapy and a free counselling service
- Flexible working opportunities including flexi-time, part time, remote and hybrid working dependent on your job role and business need.
- Financial benefits such as: Norfolk Rewards our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
- A Blue Light card for Fire Service and Social Care Workers
- Relocation expenses (where applicable)
- An advance of your expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants pensions.
- Tax efficient ways of getting extra pension and new bikes
- Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
- A payment if you refer someone you know to a hard to fill job
You can find information on our Terms and Conditions here.
Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.
We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.
Redeployment closing date: 03 June 2025
All other applicants closing date: 10 June 2025
Intensive Support Worker employer: CEMP
Contact Detail:
CEMP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Intensive Support Worker
✨Tip Number 1
Familiarise yourself with Norfolk Vital Signs and how it applies to your work with children and families. Understanding this approach will not only help you in the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Prepare for the competency-based interview by reflecting on your past experiences. Think of specific examples where you've successfully supported families or children, as these will be crucial in showcasing your skills.
✨Tip Number 3
Be ready to discuss your flexibility regarding working hours. Since the role requires occasional evening and weekend work, showing that you're adaptable will make you a more attractive candidate.
✨Tip Number 4
If you have any questions about the role or the team, don’t hesitate to reach out to Debra Horne before applying. This shows initiative and can give you valuable insights that may help during the interview process.
We think you need these skills to ace Intensive Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Intensive Support Worker position. This will help you tailor your application to highlight relevant experience.
Highlight Relevant Experience: In your CV and covering letter, emphasise your experience working with children and families. Provide specific examples of interventions you've delivered and how they have positively impacted those you worked with.
Address the Criteria: Make sure to address both the essential and desirable criteria mentioned in the job description. Use clear examples to demonstrate how you meet these criteria, particularly your understanding of child development and your ability to work flexibly.
Prepare for Competency-Based Interview: Since the interview process includes competency-based questions, prepare by thinking of situations where you've demonstrated key skills such as resilience, teamwork, and effective communication. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
How to prepare for a job interview at CEMP
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of an Intensive Support Worker. Be prepared to discuss how your experience aligns with the role, especially your work with children and families.
✨Showcase Your Experience
Highlight your relevant experience during the interview. Be ready to provide specific examples of interventions you've delivered and how they positively impacted families. This will demonstrate your capability and confidence in the role.
✨Prepare for Competency Questions
Since the interview will be competency-based, practice answering questions that assess your skills and behaviours. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Emphasise Flexibility and Commitment
Given the nature of the role, it's important to express your willingness to work outside normal hours and travel as needed. Show that you are committed to supporting families at their most vulnerable times.
