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- Tasks: Provide expert insurance advice and manage client relationships for Norfolk County Council.
- Company: Join a supportive team at Norfolk County Council, dedicated to risk management.
- Benefits: Enjoy competitive salary, generous holidays, and flexible working options.
- Why this job: Make a real difference in the community while developing your career in insurance.
- Qualifications: Experience in the insurance industry and strong customer service skills required.
- Other info: Flexible hybrid working and excellent career growth opportunities await you.
The predicted salary is between 37280 - 39152 £ per year.
The Insurance Team exists to promote and embed risk management practices, underwrite insurance cover and deal with the claims that arise for the departments of Norfolk County Council and subsidiary companies. The post supports the team and all departments and subsidiary companies to manage risks and provides advice to avoid or minimise future claims.
Key Responsibilities
- Provide a professional insurance and client management service to internal and external clients.
- Advise on underwriting, insurance cover and insurance cost benefit analysis.
- Ensure appropriate regular insurance and risk management reports are provided to clients to support service delivery.
- Communicate with clients and respond appropriately to client enquiries.
- Maintain high accuracy in reporting and communicate findings effectively to clients.
Essential Qualifications and Skills
- Recent experience working within the insurance industry.
- Highly focused, organised, enthusiastic, with a flexible and adaptable approach.
- Excellent telephone manner and customer service skills.
- Good level of education and ability to provide accurate reports.
- Ability to communicate report findings in an effective way to clients.
Benefits
- Competitive salary
- Generous holiday entitlement
- Health and Wellbeing services including fast-track physiotherapy and a free counselling service
- Flexible working opportunities including flexi-time, part-time, remote and hybrid working dependent on your job role and business need.
- Financial benefits: Norfolk Rewards employee discount programme
- A Blue Light card for Fire Service and Social Care Workers
- Relocation expenses (where applicable)
- Advance of expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants pensions
- Tax efficient ways of getting extra pension and new bikes
- Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
- A payment if you refer someone you know to a hard to fill job
We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work‑life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good broadband connectivity.
Before you apply, we recommend reading the full Job description and person specification to help you demonstrate how you meet the criteria.
We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.
Insurance Officer employer: CEMP
Contact Detail:
CEMP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common interview questions for Insurance Officers and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Show off your expertise! Bring along examples of your previous work, like reports or case studies, to demonstrate your experience in risk management and client communication. This will help you stand out as a candidate who knows their stuff.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team and contributing to the fantastic work we do at Norfolk County Council.
We think you need these skills to ace Insurance Officer
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. It’s packed with info on what we’re looking for, so make sure you understand the key responsibilities and skills required for the Insurance Officer role.
Tailor Your Application: Don’t just send a generic application! We want to see how your experience aligns with the role. Highlight your recent experience in the insurance industry and any relevant skills that match what we’ve outlined in the job description.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that communicate your qualifications effectively. Remember, accuracy is key, especially when it comes to reporting!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application gets to us directly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at CEMP
✨Know Your Insurance Stuff
Make sure you brush up on your insurance knowledge before the interview. Understand the key responsibilities of the role, like underwriting and risk management practices. Being able to discuss these topics confidently will show that you're serious about the position.
✨Show Off Your Communication Skills
Since this role involves a lot of client interaction, practice how you communicate your ideas clearly and effectively. You might want to prepare examples of how you've successfully handled client enquiries or communicated complex information in the past.
✨Be Organised and Prepared
Bring along any necessary documents, like your CV and references, and have a list of questions ready for them. This shows that you're organised and genuinely interested in the role. Plus, it gives you a chance to learn more about the team and their expectations.
✨Demonstrate Flexibility and Adaptability
The job description mentions a flexible approach, so be ready to discuss times when you've adapted to changing circumstances or taken on new challenges. Highlighting your ability to be flexible will resonate well with their work culture.