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- Tasks: Supervise family time for looked after children and their families, ensuring a supportive environment.
- Company: Join Norfolk County Council and be part of a dedicated team making a difference.
- Benefits: Enjoy competitive salary, generous holidays, flexible working, and health services.
- Why this job: Make a real impact in children's lives while developing your skills in a supportive team.
- Qualifications: Strong communication, organisational skills, and a passion for helping others.
- Other info: Full training provided with excellent career growth opportunities.
The predicted salary is between 26403 - 28142 £ per year.
Family Time Supervisor | 8812 | Permanent Contract | 37 hours per week | £26,403 to £28,142 per annum | Grade E | Norwich
An exciting opportunity has arisen to be part of the Family Time service in Norwich and to join our team as a Family Time Supervisor.
As a Family Time Supervisor, you will be customer focused and will facilitate and supervise court ordered family time between looked after children and their families. We are seeking people who can take the time to listen and connect whilst working alongside our practitioners to support Vital Signs for Children.
Below are some of the skills we are looking for and you should be able to demonstrate:
- excellent ICT skills, including Word
- excellent customer service and communication skills
- good organisational skills
- fantastic team working
- ability to work to tight deadlines
- cultural awareness
- professional conduct and ability to manage sensitive information
- friendly, approachable, empathic and non-judgemental
This post involves working closely with children and is subject to an Enhanced Disclosure application to the Disclosure and Barring Service and will be subject to six months\’ probation.
Full training will be provided and you will be supported by an experienced, friendly, knowledgeable and established team. Your application will be assessed against the essential and desirable criteria stated in the job description and person specification. If you are successfully shortlisted, you will be asked to attend an interview.
These are some benefits you can enjoy by working for Norfolk County Council:
- Competitive salary
- Generous holiday entitlement
- Health and Wellbeing services including fast-track physiootherapy and a free counselling service
- Flexible working opportunities including flexi-time, part time, remote and hybrid working dependant on your job role and business need.
- Financial benefits such as:
- Norfolk Rewards our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
- A Blue Light card for Fire Service and Social Care Workers
- Relocation expenses (where applicable)
- An advance of your expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants pensions.
- Tax efficient ways of getting extra pension and new bikes
- Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
- A payment if you refer someone you know to a hard to fill job
Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.
We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.
Redeployment closing date: 01 October 2025 at 23:59
All other applicants closing date: 08 October 2025 at 23:59
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Family Time Supervisor employer: CEMP
Contact Detail:
CEMP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Time Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Norfolk County Council and their Family Time service. Understanding their values and mission will help you connect better during the interview.
✨Tip Number 2
Practice your communication skills! Since this role requires excellent customer service and communication, try role-playing common interview questions with a friend. This will help you articulate your thoughts clearly and confidently.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you manage your time and tasks effectively. You could share examples from past experiences where you successfully juggled multiple responsibilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team. Don’t forget to highlight your empathy and non-judgemental approach in your interview!
We think you need these skills to ace Family Time Supervisor
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start writing, take a good look at the job description and person specification. This will help us understand what we're looking for and how you can showcase your skills effectively.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Use keywords from the job description to show us that you're a perfect fit for the Family Time Supervisor role.
Showcase Your Soft Skills: Since this role involves working closely with children and families, it's crucial to demonstrate your empathy, communication, and organisational skills. Share examples that illustrate how you've used these skills in past experiences.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at CEMP
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Family Time Supervisor. Familiarise yourself with the key skills mentioned in the job description, such as excellent communication and organisational skills. This will help you tailor your answers to show how you fit the role.
✨Show Empathy and Understanding
Since this role involves working closely with children and families, it's crucial to demonstrate your empathy and non-judgemental approach during the interview. Prepare examples from your past experiences where you've successfully connected with individuals in sensitive situations.
✨Highlight Teamwork Skills
The job requires fantastic team working abilities, so be ready to discuss how you've collaborated with others in previous roles. Share specific instances where your teamwork led to positive outcomes, especially in high-pressure environments or tight deadlines.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the Family Time service, the team you'll be working with, or the training provided. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
