Family Practitioner

Family Practitioner | 9869 | Secondment Opportunity / Temporary Fixed Term Contract for 12 Months | 37 hours per week | £34,434 to £36,363 per annum | Grade H | County Hall

If you have experience of working with children and families and have a passion for supporting them in effecting sustained change, then we would like to hear from you.

Overview

An exciting opportunity has arisen for a Family Help Practitioner to work in the Family Help Team covering the South Norwich area. The office base is at County Hall. We are looking for an experienced practitioner who can manage a complex caseload of Family Help cases. We will be able to offer you a friendly and supportive working environment where learning and development are promoted through the support of an experienced management group. Our purpose in Family Help is to keep children and young people safe through early intervention to prevent the need for statutory involvement. We do this working alongside the family, their network and other professionals naming and addressing worries, creating plans which identify the support needed to achieve positive outcomes and empower the family to effect change.

Your role as a Family Help Practitioner will be varied and challenging, so a high level of resilience is required. It is fast paced so you will need to be flexible, use your initiative and skill set to manage your workload and support the wider team. A family’s needs and situation can change so you will need to be able to prioritise, adapt your practice and remain calm when under pressure.

Family Help is a strengths-based service where the child is at the centre of our work, their voice and views are the most important. You will need to be able to identify and understand risk and keep this under review throughout the case. You will need good IT skills, proficiency in Word, Excel and databases and be able to communicate effectively at all levels.

Responsibilities

• Manage a complex caseload of Family Help cases.
• Work with families, their network and other professionals to identify worries and create plans that identify the support needed to achieve positive outcomes.
• Prioritise, adapt practice, and remain calm when under pressure in a fast-paced environment.
• Identify and understand risk and maintain ongoing risk review throughout cases.

Qualifications and requirements

• Experience of working with children and families and a passion for effecting sustained change.
• Good IT skills with proficiency in Word, Excel and databases; ability to communicate effectively at all levels.

Benefits

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working dependent on your job role and business need
• Financial benefits such as:

• Norfolk Rewards employee discounts program
• A Blue Light card for Fire Service and Social Care Workers
• Relocation expenses (where applicable)
• An advance of expenses for work travel
• Local Government Pension Scheme with employer contributions, life assurance, death in service payments and dependants pensions
• Tax-efficient pension enhancements and bike schemes
• Tax-efficient car lease scheme for greener travel (subject to eligibility)
• A referral payment for recommending a candidate to a hard-to-fill role

You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

Application and closing dates

Redeployment closing date: 18 March 2026 at 23:55

All other applicants closing date: 25 March 2026 at 23:55

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