Family Practitioner

Overview

Family Support Practitioner | 9548 | Permanent Contract | 37 hours per week | £34,434 to £36,363 per annum | Grade H | North & Broadland

An exciting opportunity has arisen for a Family Practitioner to work in Family Help in North & Broadland. Your office base will be at County Hall, Norwich.

If you have experience of working with children and families and have a passion for supporting them in effecting sustained change, then we would like to hear from you.

We are looking for an experienced practitioner who can manage a complex caseload of Family Support cases.

We will be able to offer you a friendly and supportive working environment where learning and development is promoted through the support of an experienced management group.

Our purpose in Family Help is to keep children and young people safe through early intervention to prevent the need for statutory involvement. We do this working alongside the family, their network and other professionals naming and addressing worries, creating plans which identify the support needed to achieve positive outcomes and empower the family to effect change.

Your role as a Family Practitioner will be varied and challenging, so a high level of resilience is required. It is fast paced so you will need to be flexible, use your initiative and skill set to manage your workload and support the wider team. A family’s needs and situation can change so you will need to be able to prioritise, adapt your practice and remain calm when under pressure.

Family Support is a strengths-based service where the child is at the centre of our work, their voice and views are the most important. You will need to be able to identify and understand risk and keep this under review throughout the case.

You will need good IT skills, proficiency in Word, Excel and databases and be able to communicate effectively at all levels.

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.

For more information please contact Shelley Ramsey.

Responsibilities

As a Family Practitioner you will:

• Manage a complex caseload within Family Help to support children, young people and families.
• Identify risks, plan and review safeguarding measures, and work with the family and other professionals to effect positive change.
• Collaborate with colleagues to deliver early intervention and prevent statutory involvement where possible.
• Prioritise, adapt practice and remain calm under pressure in a fast-paced environment.

Qualifications and Skills

• Experience of working with children and families and a passion for supporting sustained change.
• Good IT skills with proficiency in Word, Excel and databases.
• Ability to communicate effectively at all levels and to work within a multidisciplinary team.

Benefits

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working dependant on your job role and business need
• Financial benefits such as:

• Norfolk Rewards – employee discounts programme
• A Blue Light card for Fire Service and Social Care Workers
• Relocation expenses (where applicable)
• Advances of expenses for work travel
• Local Government Pension Scheme with employer contributions, life assurance, and dependants pensions
• Tax-efficient options for additional pension and bike schemes
• Access to an eco-friendly car lease scheme (subject to eligibility)
• A referral incentive for hard-to-fill roles

You can also find information on our Terms and Conditions here.

We want our people to be inspired and motivated to work well together, make the most of our workspaces, maintain a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment enable remote connection and collaboration. Please ensure you have reliable broadband connectivity.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

Redeployment closing date: 4 February 2026 at 23:55

All other applicants closing date: 12 February 2026 at 23:55