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- Tasks: Support vulnerable clients with their finances through communication and information management.
- Company: Join Norfolk County Council, a supportive and impactful organisation.
- Benefits: Enjoy competitive salary, generous holidays, and flexible working options.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in money management and strong communication skills are preferred.
- Other info: Hybrid working and excellent career growth opportunities await you.
The predicted salary is between 26500 - 29000 £ per year.
Part of Norfolk County Council, the Client Financial Affairs Service manages the financial affairs of clients who have been assessed to lack mental capacity, where there is no‐one else suitable, able or willing to undertake this role for them. This is a great opportunity to be part of a fast‐paced team that works with vulnerable people to support them with their finances.
We provide financial management support through Deputyships and Appointeeships. The role itself will involve communicating with clients on the telephone or visits at their homes, collating information to make benefit claims and processing Court applications. We work to tight timelines and deadlines so we are looking for people who thrive under pressure, who can access information from multiple sources, make decisions and who are motivated to make a difference.
Experience of money management, DWP state benefit claims and working with vulnerable people would be highly beneficial. You will need solid communication, organisational, financial and computer skills together with confidence in dealing with a wide range of clients, support staff and other interested parties.
Benefits
- Competitive salary
- Generous holiday entitlement
- Health and Wellbeing services including fast‐track physiotherapy and a free counselling service
- Flexible working opportunities including flexi‐time, part time, remote and hybrid working dependent on your job role and business need.
- Financial benefits such as: Norfolk Rewards our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
- A Blue Light card for Fire Service and Social Care Workers
- Relocation expenses (where applicable)
- An advance of your expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants pensions
- Tax efficient ways of getting extra pension and new bikes
- Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra‐low emission vehicle (subject to eligibility)
- A payment if you refer someone you know to a hard to fill job
We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work‐life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.
Before you apply, we recommend reading the full Job description and person specification to help you demonstrate how you meet the criteria.
We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.
Client Financial Affairs Team Visiting Officer in Exmouth employer: CEMP
Contact Detail:
CEMP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Financial Affairs Team Visiting Officer in Exmouth
✨Tip Number 1
Get to know the company! Research Norfolk County Council and their Client Financial Affairs Service. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to social care. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to financial management and working with vulnerable people. Role-play with a friend or use online resources to boost your confidence and communication skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Norfolk County Council. Don’t forget to highlight your relevant experience and how you can thrive under pressure!
We think you need these skills to ace Client Financial Affairs Team Visiting Officer in Exmouth
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start writing, give the job description a good read. It’ll help you understand what we’re looking for and how you can showcase your skills and experience to match our needs.
Tailor Your Application: Don’t just send a generic application! Make sure to tailor your CV and cover letter to highlight your relevant experience, especially in money management and working with vulnerable people. We want to see how you can make a difference!
Show Off Your Communication Skills: Since this role involves a lot of communication, be sure to demonstrate your solid communication skills in your application. Use clear and concise language, and don’t shy away from sharing examples of how you’ve effectively communicated in past roles.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s straightforward and ensures your application gets to us directly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at CEMP
✨Know Your Stuff
Make sure you understand the role of a Client Financial Affairs Team Visiting Officer. Brush up on money management, DWP state benefit claims, and how to support vulnerable people. This knowledge will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves communicating with clients over the phone and during home visits, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in challenging situations. This will demonstrate your ability to connect with a diverse range of clients.
✨Demonstrate Your Organisational Skills
The job requires managing tight timelines and deadlines, so be ready to discuss how you prioritise tasks and stay organised. Consider sharing specific examples from your previous experience where you successfully managed multiple responsibilities under pressure.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the challenges faced in the role, and how success is measured. This not only shows your enthusiasm for the position but also helps you gauge if the role aligns with your career goals and values.
