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- Tasks: Support families by navigating early help pathways and providing guidance.
- Company: Join Norfolk County Council's dedicated Children’s Services team.
- Benefits: Enjoy competitive salary, generous holidays, and flexible working options.
- Why this job: Make a real difference in the lives of children and families.
- Qualifications: Experience in family support and strong IT skills required.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 26500 - 29000 £ per year.
Do you have a good knowledge of issues impacting families and pathways of early help support? Do you have experience of capturing conversations and sharing information, advice and guidance to meet a family’s needs? Are you confident using IT packages such as Teams, SharePoint and caseload management systems?
We are looking for an Early Help Advisor to join our small but busy team based at the family hub in Kings Lynn. This is an exciting opportunity to join the Communities & Partnerships team within Norfolk County Council’s Children’s Services as part of a dedicated link into the new Family Hub arrangements for Norfolk. The role is full-time (37 hours per week) covering Kings Lynn & West Norfolk. The role currently involves telephone and some face-to-face contact with families.
You will be a key part of our prevention and early help workforce promoting and supporting the development and safeguarding of children, young people and families. You will be working alongside local partners, district community programmes and initiatives to support the needs of families with an age range of 0-19 and up to 25 for those with Special Educational Needs.
About The RoleYou will be required to:
- Support families and partner organisations to navigate pathways to early help and support through the Family Hub network where it has been determined that targeted/statutory intervention is not required.
- Work directly with the public & partner organisations. Early Help Advisors shall receive verbal, written, and face-to-face requests for support, which are briefly assessed to determine the most appropriate response to presenting needs.
- Undertake information gathering with both internal and external colleagues to provide high-quality, outcome-focused support, advice and guidance to partners, children, young people and their families. This includes identifying local organisations and Universal Services that can support children, young people and families in preventing them from requiring targeted/statutory Children’s Services intervention and/or to assist them in returning to accessing a universal service pathway.
- Liaise with internal and external partners to support families in identifying their own natural network of support, involving friends and family members to be part of their plan, helping to reduce the need for professional involvement, where possible.
- Where a Team Around the Family has been identified, promote and encourage the use of an Early Help Assessment and Plan (EHAP) to provide a more co-ordinated approach to support for the family, building on existing strengths and identifying ways to reduce the presenting concerns.
- Ensure children and young people are adequately protected in line with the Local Safeguarding Children Partnership (LSCP) and departmental policy and procedures and relevant legislation.
Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.
For an informal discussion regarding this vacancy please contact Nikki King, Early Help Team Manager.
Benefits:- Competitive salary
- Generous holiday entitlement
- Health and Wellbeing services including fast-track physiotherapy and a free counselling service
- Flexible working opportunities including flexi-time, part time, remote and hybrid working dependant on your job role and business need.
- Financial benefits such as Norfolk Rewards: our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
- A Blue Light card for Fire Service and Social Care Workers
- Relocation expenses (where applicable)
- An advance of your expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants pensions.
- Tax efficient ways of getting extra pension and new bikes
- Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
Early Help Advisor - West employer: CEMP
Contact Detail:
CEMP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Early Help Advisor - West
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working at Norfolk County Council. A friendly chat can give you insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to early help support. Think about real-life examples where you've made a difference for families, as this will show your passion and experience.
✨Tip Number 3
Show off your tech skills! Be ready to discuss how you've used IT tools like Teams and SharePoint in past roles. This will highlight your ability to adapt and thrive in a digital workspace.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Early Help Advisor - West
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start writing, give the job description a good read. It’ll help us understand what the role is all about and what skills we’re looking for. Make sure to highlight your relevant experience that matches the criteria!
Tailor Your Application: Don’t just send a generic application! We want to see how your unique experiences relate to the Early Help Advisor role. Use specific examples from your past work to show how you can support families and navigate early help pathways.
Show Off Your IT Skills: Since we’re keen on tech-savvy candidates, mention your experience with IT packages like Teams and SharePoint. If you’ve used any caseload management systems, be sure to include that too – it’ll make your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need to make your application shine!
How to prepare for a job interview at CEMP
✨Know Your Stuff
Make sure you brush up on the key issues impacting families and the pathways of early help support. Familiarise yourself with local services and how they can assist families, as this will show your understanding of the role and its importance.
✨Practice Your Communication Skills
Since you'll be working directly with families and partner organisations, practice articulating your thoughts clearly. Role-play common scenarios you might encounter, focusing on how to capture conversations effectively and provide guidance.
✨Get Tech-Savvy
Be confident in using IT packages like Teams and SharePoint. If you’re not already familiar with caseload management systems, take some time to learn about them. Being tech-savvy will demonstrate your readiness for the role and ease any concerns about your adaptability.
✨Show Your Team Spirit
Highlight your ability to work collaboratively with internal and external partners. Prepare examples of how you've successfully worked in a team before, especially in situations that required a coordinated approach to support families.
