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- Tasks: Support disabled individuals in managing their care teams and provide expert HR guidance.
- Company: Join Norfolk County Council, dedicated to empowering independence and championing inclusion.
- Benefits: Enjoy flexible working, generous holidays, health services, and employee discounts.
- Why this job: Make a real impact by helping others live independently and confidently every day.
- Qualifications: CIPD Level 3 preferred with 2 years HR experience; strong understanding of disability issues required.
- Other info: Hybrid working model available; connect with a supportive team making a difference.
The predicted salary is between 22711 - 30060 £ per year.
DPSS Employment Service Advisor | 8399 | Permanent Contract | 37 hours per week | £27,711 to £30,060 per annum (Scale F) | County Hall
Empower Independence. Champion Inclusion. Make a Difference.
Are you passionate about supporting people with disabilities to live independently and confidently manage their own care teams? Do you have the HR knowledge and interpersonal skills to guide individuals through the full employee lifecycle?
Were looking for a dedicated Employment Support Advisor to join our dynamic Direct Payment Support Service (DPSS) team. Youll play a vital role in empowering over 1,400 disabled employers to recruit, manage, and retain their own Personal Assistants (PAs), helping them maintain control over their care and daily lives.
What Youll Be Doing
- Providing expert HR advice and guidance to Direct Payment employers.
- Supporting recruitment by co-producing job adverts and descriptions with customers.
- Coaching individuals through interviews, performance management, grievances, and disciplinary processes.
- Offering tailored advice that reflects the diverse needs and abilities of our customers.
- Occasionally attending home visits and job fairs to provide in-person support.
- Working in a hybrid model both from home and our office.
What Were Looking For
- A strong understanding of disability and the challenges faced by disabled individuals.
- Excellent communication skills with the ability to adapt your approach to suit different people and situations.
- Solid knowledge of employment law and HR best practices.
- CIPD Level 3 (or equivalent) preferred, with at least 2 years experience in providing HR advice.
- A genuine passion for inclusion, empowerment, and person-centred support.
Why Join Us?
Youll be part of a busy, supportive team where your work has real impact. Every day brings new opportunities to make a difference helping people live more independently, confidently, and with dignity.
To speak to someone about this role feel free to email Heidi Sampson or Lauren Brown to arrange a time to chat. You could look at the Direct Payment Website for more information about the services we provide as a whole. Direct Payment Support Service – Norfolk County Council
Ready to be part of something meaningful?
Apply now and help shape a more inclusive future.
These are some benefits you can enjoy by working for Norfolk County Council:
- Competitive salary
- Generous holiday entitlement
- Health and Wellbeing services including fast-track physiotherapy and a free counselling service
- Flexible working opportunities including flexi-time, part time, remote and hybrid working dependent on your job role and business need.
- Financial benefits such as:
- Norfolk Rewards our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
- A Blue Light card for Fire Service and Social Care Workers
- Relocation expenses (where applicable)
- An advance of your expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants pensions
- Tax efficient ways of getting extra pension and new bikes
- Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
- A payment if you refer someone you know to a hard to fill job
We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.
Before you apply, we recommend reading the fullJob description and person specificationto help you demonstrate how you meet the criteria. You can also find information on our Terms and Conditions here.
Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.
Redeployment closing date: 23 June 2025 23:59
All other applicants closing date: 7 July 2025 23:59
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DPSS Employment Service Advisor employer: CEMP
Contact Detail:
CEMP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DPSS Employment Service Advisor
✨Tip Number 1
Familiarise yourself with the specific challenges faced by disabled individuals. Understanding their needs will not only help you in interviews but also demonstrate your genuine passion for inclusion and empowerment.
✨Tip Number 2
Network with professionals in the HR and disability support sectors. Attend relevant job fairs or community events to connect with potential colleagues and gain insights into the role, which can give you an edge during the application process.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully supported individuals through HR processes. This will showcase your experience and ability to adapt your approach to different situations, which is crucial for this role.
✨Tip Number 4
Research the Direct Payment Support Service and its impact on the community. Being knowledgeable about their services will allow you to speak confidently about how you can contribute to their mission during your interview.
We think you need these skills to ace DPSS Employment Service Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the DPSS Employment Service Advisor position. Tailor your application to highlight how your skills and experiences align with the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasise your HR knowledge and any experience you have in supporting individuals with disabilities. Use specific examples to demonstrate your understanding of employment law and person-centred support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for inclusion and empowerment. Address how you can contribute to the Direct Payment Support Service and why you are a good fit for their team.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at CEMP
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a DPSS Employment Service Advisor. Familiarise yourself with the challenges faced by disabled individuals and how your role can empower them to manage their care teams effectively.
✨Showcase Your HR Knowledge
Be prepared to discuss your knowledge of employment law and HR best practices. Highlight any relevant experience you have in providing HR advice, especially in relation to recruitment and performance management.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Be ready to adapt your communication style to suit different individuals, showcasing your interpersonal skills during the interview.
✨Express Your Passion for Inclusion
Convey your genuine passion for inclusion and empowerment. Share examples from your past experiences where you've made a difference in supporting individuals with disabilities or promoting person-centred support.
