At a Glance
- Tasks: Lead used vehicle sales across multiple dealerships and drive profitability.
- Company: Join Day's Motor Group, a leading name in South Wales automotive sales.
- Benefits: Enjoy a competitive salary, performance bonus, company car, and more perks.
- Other info: Be part of a high-performing team focused on customer satisfaction and compliance.
- Why this job: Make a real impact in a dynamic environment with growth opportunities.
- Qualifications: Experience in used vehicle sales management and strong leadership skills required.
The predicted salary is between 50000 - 65000 £ per year.
The Group Used Vehicle Sales Manager is responsible for leading used vehicle sales performance across multiple dealership sites, driving profitability, stock turn, customer satisfaction and team capability. The role combines commercial leadership, operational control and people management to ensure used vehicle departments achieve budget, maintain compliance and deliver a high-quality customer experience.
Key Responsibilities
- Lead used vehicle sales operations across the group to achieve agreed volume, margin and profitability targets.
- Develop and implement group-wide sales strategies, pricing disciplines and stock management plans.
- Manage used vehicle inventory levels, stock ageing, vehicle acquisition, appraisal and disposal activity to maximise return on investment.
- Support sales managers and sales teams with deal structuring, forecasting, pipeline management and closing activity.
- Monitor key performance indicators including unit sales, gross profit, finance penetration, add-on product performance, conversion rates and stock turn.
- Ensure vehicles are prepared, merchandised and presented to a consistently high standard across all locations.
- Review market trends, competitor pricing and customer demand to inform stocking, pricing and promotional decisions.
- Work closely with our finance, aftersales, marketing and operational teams to improve customer journey and commercial performance.
- Handle escalated customer issues professionally and ensure complaints are resolved promptly and fairly.
- Maintain accurate reporting, forecasting and departmental controls in line with company policy and regulatory requirements.
- Ensure full compliance with FCA requirements, consumer legislation, data protection and internal governance standards.
Key Performance Indicators
- Provide on-site cover during periods of Used Car Sales Manager annual leave.
- Gross profit per unit and total departmental profit.
- Stock turn and stock ageing.
- Finance and insurance performance.
- Customer satisfaction and retention.
- Conversion rate and lead response effectiveness.
- Team performance, engagement and retention.
- Compliance audit outcomes.
Qualifications
- Proven experience in used vehicle sales management within the motor retail sector, ideally across multiple sites or a group structure.
- Strong commercial awareness with a track record of delivering sales growth, margin improvement and effective stock turn.
- Excellent leadership and coaching skills, with the ability to influence managers and build high-performing teams.
- Sound understanding of used vehicle appraisal, pricing, remarketing and reconditioning control.
- Strong analytical and reporting capability, with confidence using sales and stock management systems.
- Customer-focused approach with the ability to balance commercial outcomes and customer satisfaction.
- Good knowledge of FCA compliance requirements and ethical sales standards.
- Full UK driving licence.
Reporting Line & Package
- Reports to: Group Sales Operations Manager.
- Direct reports: Branch Used Car Managers.
- Package: Competitive basic salary, performance bonus, company car and other benefits.
Would you like to manage one of the biggest Used Vehicle Operations in South Wales? Day's Motor Group is looking for someone to manage our Used Vehicle Sales Operation which is based across South Wales with 5 branches.
Group Used Vehicle Sales Manager in Swansea employer: CEM Day Ltd
Day's Motor Group is an exceptional employer, offering a dynamic work environment across five branches in South Wales. With a strong focus on employee development, competitive salaries, and performance bonuses, we foster a culture of collaboration and excellence, ensuring our team members thrive while delivering outstanding customer experiences in the used vehicle market.
StudySmarter Expert Advice🤫
We think this is how you could land Group Used Vehicle Sales Manager in Swansea
✨Tip Number 1
Network like a pro! Get out there and connect with people in the motor retail sector. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with hiring managers or recruiters, make sure to highlight your experience in used vehicle sales management. Share specific examples of how you've driven profitability and improved customer satisfaction in previous roles.
✨Tip Number 3
Prepare for interviews by researching the company and its competitors. Understand their market position and be ready to discuss how you can help them achieve their sales targets. Tailor your answers to reflect their values and goals, showing that you're the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in joining our team at Day's Motor Group!
We think you need these skills to ace Group Used Vehicle Sales Manager in Swansea
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Group Used Vehicle Sales Manager role. Highlight your leadership experience, sales achievements, and any relevant metrics that showcase your success in used vehicle sales.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Mention specific examples of how you've driven profitability and customer satisfaction in previous positions.
Showcase Your Analytical Skills:Since the role involves monitoring key performance indicators, be sure to mention your analytical capabilities. Share examples of how you've used data to inform decisions and improve sales performance in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at CEM Day Ltd
✨Know Your Numbers
Make sure you’re familiar with key performance indicators relevant to used vehicle sales, like gross profit per unit and stock turn. Being able to discuss these metrics confidently will show that you understand the commercial side of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you influenced managers or improved team performance. This will demonstrate your capability to build high-performing teams.
✨Understand the Market
Research current market trends, competitor pricing, and customer demand in the used vehicle sector. Being able to discuss these insights during your interview will highlight your analytical skills and commercial awareness.
✨Customer Focus is Key
Be ready to talk about how you’ve handled customer issues in the past. Share examples of how you resolved complaints effectively while maintaining customer satisfaction. This will show that you can balance commercial outcomes with a customer-focused approach.
