A bodyshop administrator in the motor trade plays a key role in supporting the bodyshop department and ensuring that vehicle repairs and internal customer communication processes run smoothly. The role sits at the centre of the bodyshop, management team, technicians and internal customers, at Days Motorpark Bodyshop we refurb all vehicles which are to be sold via our motorpark sites, day to day you will need to liase with the bodyshop manager, multiple sales departments and our PDI centre ensuring the smooth flow of vehicles through the bodyshop in a timely fashion,
- Creating and processing bodywork and repair job cards
- Checking job card accuracy before invoicing
- Updating repair statuses on dealer management systems (DMS)
- Ensuring technician times and labour entries are correctly recorded
- Filing and maintaining records
- Liaising with sales departments with regard vehicle progress
- Service Booking Support
- Scheduling customer appointments.
- Managing workshop loading and diary systems
- Invoicing and Financial Administration
- Raising invoices
- Processing internal invoices
- Customer Communication
- Contacting internal customers regarding bookings
- Updating internal customers on repair progress
- Handling Bodyshop-related queries professionally
- Parts and Workshop Coordination
- Liaising with sales department regarding availability
- Ensuring parts are ordered against the correct job numbers
- Monitoring outstanding parts orders
- Coordinating repair work to minimise vehicle downtime
- Record Keeping and Data Management
- Maintaining accurate customer and vehicle databases
- Ensuring GDPR and data protection compliance
- Archiving completed job documentation
- Strong administrative and organisational skills
- Excellent attention to detail
- Good IT and data-entry skills
- Ability to prioritise workloads in a busy environment
- Customer service and communication skills
- Understanding of bodyshop processes
- Financial and invoicing awareness
- Ability to work under pressure and meet deadlines
- Since its inception in 1926 Day's continues to be a family run business that has been at the forefront of change and innovation receiving many awards from both the manufacturers and other external bodies.
- Competitive salary
- 6.2 weeks annual leave, inclusive of bank holidays, based on contracted hours
- Long service annual leave awards
- Contributory pension scheme
- Life Assurance (death in service)
- Staff discounts (vehicles, parts, servicing, vehicle hire, finance)
- Friends and Family discounted leasing
- Free on-site parking
- Cycle to work schemes
- Free and confidential access to BEN, employee assistance helpline available 24/7.
- Development opportunities within Days Motor Group
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bodyshop administrator in Swansea employer: CEM Day Ltd
Day's Motor Group is an exceptional employer, offering a supportive and inclusive work environment in Plasmarl, Swansea. With a strong commitment to employee development and well-being, we provide competitive salaries, generous leave, and various benefits including staff discounts and a contributory pension scheme. Our family-run ethos fosters a culture of respect and collaboration, ensuring that every team member feels valued and empowered to reach their full potential.
