At a Glance
- Tasks: Greet guests, serve food and drinks, and ensure a fantastic experience.
- Company: Join CELTS, a leader in the aquatic industry with a passion for service.
- Benefits: Earn up to $11.00 per hour, flexible hours, and a fun work environment.
- Other info: Work with a dedicated team and enjoy opportunities for growth.
- Why this job: Be the friendly face that makes guests' days memorable at our pool.
- Qualifications: Must have a winning personality and a commitment to excellent customer service.
The predicted salary is between 22000 - 24000 ÂŁ per year.
We are looking for people that have a passion to serve others! Working at our pool means you are many times the first or last greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude set the tone for our guests to enjoy what the day brings to them. If you enjoy engaging with others and have a winning personality and a high sense of responsibility, the role of Guest Services Attendant - Food & Beverage is perfect for you!
As a Guest Services Attendant - Food & Beverage, you play an important role in the experience of our guests and members by providing an outstanding culinary experience. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Greets guests, communicates stand offerings and answers any guest questions in a friendly manner.
- Serves food and beverage items in correct proportions, following proper sanitation guidelines.
- Records all waste.
- Participates in the set-up of a stand, arranges inventory, notifies Stand Lead of any inventory deficiency or shortages, recording all waste.
- Performs clean-up duties in the stand to maintain the quality appearance of the work area, including cleaning equipment.
- Properly records all transactions via the point of sale system and informs guests of the amounts owed.
- Collects the proper payment for food and beverage items; processes credit card or determines correct change for guests.
- Accounts for all transactions.
- Maintain the concession stand area organized, neat, clean and sanitary manner.
- Perform other reasonable job duties as requested.
What are we looking for? Since being founded in 2008, CELTS has been a leader in the aquatic industry. Today, CELTS remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Customer Focus
Required Certification: Illinois Food Allergen Safety Training.
Pay and Hours: Earn up to $11.00 per hour depending upon experience; 18-24 Hours Per Week, available to work Days & Evenings, Weekend and Holidays work required.
What will it be like to work for CELTS? CELTS is a leader in the aquatic industry providing everything needed to sustainably operate community swimming pools and aquatic facilities. CELTS has offered communities, clubs, members, and guests the finest services, equipment, programming, and value. CELTS is dedicated to continuing its tradition of providing exceptional service across its global brands. Our vision “By increasing access to safe swimming environments, we will spark a global movement that gives every person the chance to learn how to swim” unites us as a team to create remarkable aquatic experiences around the world every day. And, our amazing Team Members are at the heart of it all.
Guest Services Attendant - Food & Beverage employer: CELTS Aquatics Group
Contact Detail:
CELTS Aquatics Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Services Attendant - Food & Beverage
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on CELTS and their values. This way, you can show off your passion for hospitality and how you align with their mission. Plus, it’ll help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Practice your customer service skills! Since the role is all about engaging with guests, think of some scenarios where you can demonstrate your friendly attitude and problem-solving abilities. Role-playing with a friend can help you feel more confident when it’s time to shine.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look neat and professional. A smart appearance reflects your sense of responsibility and shows that you take the opportunity seriously. Plus, it sets a positive tone right from the start!
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets to the right people. Plus, it shows you’re proactive and keen to join the CELTS team. So, what are you waiting for? Get that application in!
We think you need these skills to ace Guest Services Attendant - Food & Beverage
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your enthusiasm for serving others shine through! Share any experiences where you’ve gone the extra mile for customers, as this aligns perfectly with our values at StudySmarter.
Be Friendly and Approachable: Since you'll be the first or last greeting our guests receive, make sure your application reflects a friendly tone. Use warm language and express your eagerness to create positive experiences for everyone.
Highlight Your Team Spirit: We love team players! In your application, mention any past teamwork experiences that showcase your ability to collaborate effectively. This will show us that you embody our value of teamwork.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with StudySmarter. We can’t wait to hear from you!
How to prepare for a job interview at CELTS Aquatics Group
✨Show Your Passion for Service
Make sure to express your enthusiasm for serving others during the interview. Share specific examples of how you've gone above and beyond to create a positive experience for customers in previous roles.
✨Know the Company Values
Familiarise yourself with CELTS' vision, mission, and values before the interview. Be ready to discuss how you embody these values, especially hospitality, integrity, and teamwork, as they are crucial for the Guest Services Attendant role.
✨Demonstrate Your Communication Skills
Since you'll be greeting guests and answering their questions, practice clear and friendly communication. Role-play common scenarios with a friend to build confidence in your ability to engage with guests effectively.
✨Prepare for Practical Questions
Expect questions about handling food and beverage service, sanitation guidelines, and cash transactions. Brush up on relevant knowledge and be ready to explain how you would manage these tasks while maintaining high standards.