At a Glance
- Tasks: Welcome guests and assist with luggage, ensuring a seamless experience.
- Company: Join a vibrant hospitality team at The Celtic Collection.
- Benefits: Enjoy competitive pay, discounts, wellness support, and career development.
- Other info: Inclusive environment with opportunities for growth and recognition.
- Why this job: Be a Hospitality Hero and create unforgettable moments for guests.
- Qualifications: Friendly attitude, reliability, and a full UK driving licence preferred.
The predicted salary is between 25400 - 26500 £ per year.
DEPARTMENT – Concierge
CONTRACT TYPE – Full Time – Permanent
RATE OF PAY – £12.27 plus excellent benefits!
HOURS – 37.5 hours over 5 days
LOCATION – Newport NP18 1HQ
OVERVIEW – Step into a career where every day is an opportunity to shine. As a Porter, you’ll become one of our valued Hospitality Heroes, helping us deliver unforgettable experiences from Manor to Marina.
OUR IDEAL HERO WILL HAVE:
- Radiates warmth and friendliness
- Is reliable, punctual, and proactive
- Communicates with confidence and care
- Holds a full UK driving licence
- Has experience in guest-facing roles (preferred but not essential)
IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL:
- Deliver a heartfelt welcome to every guest
- Assist with luggage, room deliveries, and guest queries
- Provide concierge services like transport and local tips
- Keep presentation standards high and service seamless
- Support the Concierge team in creating magical guest moments
BE RECOGNISED AND REWARDED: We believe in recognising and rewarding our team. Here’s what you’ll enjoy:
- Career development from day one
- Discounts on dining and hotel stays
- Reduced leisure membership fees
- Free virtual GP appointments
- 24/7 wellbeing support
- NEST pension scheme
- Social Club and appreciation events
- Monthly and annual awards
GROW WITH US: As a Celtic Collection employee, you will be able to say:
- I am equipped, trained, and supported to do THE BEST JOB I CAN
- I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
- I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
- I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
- I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
- I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY
RECRUITMENT INFO: We may close applications early if we receive high interest. Applicants must have the right to live and work in the UK. Proof of eligibility will be required. We are proud to be an equal opportunities employer, welcoming applicants from all backgrounds.
Porter in Newport employer: Celtic Manor Resort
St Brides Spa Hotel, part of the prestigious Celtic Collection, offers a vibrant work environment with stunning coastal views in Saundersfoot, Pembrokeshire. As a casual kitchen steward, you'll be part of a dedicated team that values hard work and positivity, while enjoying flexible hours and opportunities for personal growth within a renowned hospitality brand. With a commitment to excellence and community engagement, this role provides a rewarding experience in a celebrated hotel known for its luxurious offerings and award-winning dining.
