Celtic Manor Resort in Newport is seeking a Customer Services Associate to join the Guest Relations team. This phone and email-based role handles inbound enquiries, supports bookings, and delivers a warm, professional service to guests from first contact to resolution.
You'll need proven experience in customer service or contact centres, strong verbal and written communication, and the ability to handle high volumes with care and accuracy in a premium hospitality environment.
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Guest Relations Specialist — Premium Hospitality + Perks in Newport employer: Celtic Manor Resort
Join a prestigious hospitality venue in Newport, where we prioritise exceptional guest service and foster a vibrant work culture. As a Casual Food & Bar Assistant, you'll enjoy benefits such as free parking, retail discounts, and unique career development opportunities, all while working in an environment that values friendliness and teamwork.
