At a Glance
- Tasks: Lead the Front of House team and create unforgettable guest experiences.
- Company: Tŷ Hotel Magor, part of The Celtic Collection, known for its supportive culture.
- Benefits: £12.98 per hour, free parking, lifestyle discounts, and exceptional career development.
- Other info: Inclusive workplace with opportunities to learn, grow, and be recognised.
- Why this job: Join a dynamic team and thrive in a fast-paced hospitality environment.
- Qualifications: Leadership skills and a passion for outstanding service; training provided.
The predicted salary is between 12.98 - 12.98 £ per hour.
- Front Office Supervisor - Tŷ Hotel Magor
- JOB TITLE–
- Front of House Supervisor
- DEPARTMENT–
- Front Office
- RATE OF PAY–
£12.98 per hour plusexcellent benefits!
- CONTRACT TYPE–
- Full Time
Ready to Lead the Welcome at Tŷ Hotel Magor?
If you live and breathe great hospitality and love being at the heart of the action, we want you!
Tŷ Hotel Magor is looking for an energetic, hands-on Front of House Supervisor to help shape unforgettable guest experiences from check-in to check-out.
- What We’re Looking For
- A confident leader with a natural people-first approach
- Calm, organised, and able to thrive under pressure
- Someone with strong operational experience in the Rooms Division
- Passionate about delivering amazing service in a fast-paced environment
- A team motivator who loves coaching and inspiring others
- Experience with Opera PMS is a bonus, but not essential – we’ll happily train you!
- What You’ll Be Doing
- Lead the Front of House team during your shift
- Deliver outstanding guest service from arrival to departure
- Ensure all front office standards are followed and upheld
- Support ongoing training to keep the team confident and skilled
- Create a warm, welcoming environment where guests feel right at home
- Every day brings something new – and you’ll be right at the centre of it all.
- Why You’ll Love Working With Us
- Free on‑site parking
- Lifestyle, travel and retail discounts for you and your family
- Exceptional career development opportunities
- Access to industry‑leading training pathways
- Being part of a supportive, friendly team who want you to succeed
- Grow with Us
- I am equipped, trained, and supported to do THE BEST JOB I CAN
- I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
- I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
- I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
- I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
- I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY
In accordance with UK immigration legislation, all applicants must have the legal right to live and work in the United Kingdom.
Successful candidates will be required to provide original documentation to verify their eligibility to work in the UK prior to employment, in line with Home Office guidance.
The Celtic Collection is committed to being an equal opportunities employer.
We welcome applications from all individuals regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation.
We strive to ensure a fair and inclusive recruitment process for all candidates.
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Front Office Supervisor - Tŷ Hotel Magor in Newport employer: Celtic Manor Resort
Join a prestigious hospitality venue in Newport, where we prioritise exceptional guest service and foster a vibrant work culture. As a Casual Food & Bar Assistant, you'll enjoy benefits such as free parking, retail discounts, and unique career development opportunities, all while working in an environment that values friendliness and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Front Office Supervisor - Tŷ Hotel Magor in Newport
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Celtic Manor Resort. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Celtic Manor Resort
Don't be shy about reaching out to Celtic Manor Resort directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front Office Supervisor - Tŷ Hotel Magor in Newport
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Celtic Manor Resort and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Celtic Manor Resort
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
