At a Glance
- Tasks: Lead a passionate team to deliver exceptional guest experiences in a stunning hotel.
- Company: St Brides Spa Hotel, known for redefining hospitality with breathtaking views.
- Benefits: Competitive pay, career development, discounts, and 24/7 wellbeing support.
- Other info: Join a supportive environment with recognition awards and social events.
- Why this job: Be part of a dynamic team creating memorable moments for guests every day.
- Qualifications: Hotel experience, leadership skills, and a passion for top-tier service.
The predicted salary is between 12.78 - 12.78 £ per hour.
Be part of the ‘Greatest Story in Hospitality’ – from Manor to Marina, we’re redefining guest service. Work in a breathtaking location with panoramic sea views and a spa that’s second to none. Join a passionate team of Hospitality Heroes who make magic happen every day.
What Makes You Our Ideal Hero
- Natural leader who can inspire and energise a team
- Thrives in fast‑paced environments and solves problems with a smile
- Has hotel experience and knows how to deliver top‑tier guest service
- Driven to exceed expectations and create memorable moments
Your Mission
- Lead the Front of House team with confidence and charisma
- Ensure every guest feels welcomed, valued, and cared for from check‑in to check‑out
- Support the Front Office Manager with daily operations and team development
- Keep standards sky‑high and service seamless
- Be the go‑to person when challenges arise – and turn them into triumphs
Perks That Make a Difference
- Career development from day one
- Discounts on dining and hotel stays
- Free virtual GP appointments
- 24/7 wellbeing support
- NEST pension scheme
- Social club and staff events
- Monthly and annual recognition awards
Grow With Us
“I’m proud to be part of something special.” “I’m encouraged to grow and my ideas matter.” “I’m recognised for the work I do.”
Important Info
We may close applications early if we receive a high volume of interest. All applicants must have the right to live and work in the UK. The Celtic Collection is proud to be an equal opportunities employer.
Guest Services Supervisor in Saundersfoot employer: Celtic Manor Resort
Join a prestigious hospitality venue in Newport, where we prioritise exceptional guest service and foster a vibrant work culture. As a Casual Food & Bar Assistant, you'll enjoy benefits such as free parking, retail discounts, and unique career development opportunities, all while working in an environment that values friendliness and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Services Supervisor in Saundersfoot
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Celtic Manor Resort. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Celtic Manor Resort
Don't be shy about reaching out to Celtic Manor Resort directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Guest Services Supervisor in Saundersfoot
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Celtic Manor Resort and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Celtic Manor Resort
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
