At a Glance
- Tasks: Lead technical operations for the Ticket Office and optimise performance through data analysis.
- Company: Join Celtic Football Club, a legendary team with a rich heritage and community focus.
- Benefits: Enjoy life assurance, pension options, and access to an Employee Assistance Programme.
- Other info: Flexible working hours, including evenings and weekends, with great career development opportunities.
- Why this job: Be at the forefront of digital ticketing and enhance fan experiences on match days.
- Qualifications: Strong SQL skills, experience with Tableau, and a degree in a technical subject.
The predicted salary is between 40000 - 50000 € per year.
LOCATION: TICKET OFFICE, CELTIC PARK
Founded in 1888, Celtic Football Club is one of the world’s most iconic and successful football clubs. Based in Glasgow, we are proud of a heritage built on community, success, and social responsibility. The club was established with a powerful purpose, to help alleviate poverty in Glasgow’s East End. That founding mission continues to inspire everything we do today, shaping our values and driving our commitment to making a positive impact both on and off the pitch.
We’re looking for a passionate and skilled Senior Technical Analyst to lead our Ticket Office technical operations and drive innovation behind the scenes. With the transition to digital ticketing, this role is critical to aligning our systems with supporter expectations and maintaining the integrity of match-day operations. This role will be the primary lead for data management and analysis, using insights to optimise Ticket Office performance and overseeing end to end administration of our Direct Debit systems.
What You’ll Do
- Lead and support our Ticket Office Technical team
- Own configuration, updates and development of ticketing systems
- Manage data projects for the Ticket Office
- Deliver high-quality data analysis using SQL, Excel and Access
- Oversee matchday access control by performing pre-opening system tests and resolving real-time entry issues to ensure a smooth flow of supporters into the stadium
- Build dashboards in SQL/Tableau to support smarter decisions
- Provide technical support and help enhance online fan journeys
- Work collaboratively across the Club and with external partners
- Take full responsibility for Direct Debit administration
What You’ll Bring
- Strong SQL Server and data analysis skills
- Experience with Tableau/Power BI
- Background in technical support/troubleshooting
- Excellent communication and organisational skills
- Flexible approach, including evenings, weekends and matchdays
- Degree in a numerate or technical subject
- An added bonus: Direct Debit/BACS, advanced BI, or sporting ticketing experience
What you’ll receive
- Access to a dedicated Employee Assistance Programme
- Life assurance, pension and opportunity to buy holidays
- Access to a variety of benefits
Senior Technical Analyst employer: Celtic FC
Celtic Football Club is an exceptional employer, offering a vibrant work culture steeped in community spirit and a commitment to social responsibility. As a Senior Technical Analyst at our iconic Glasgow location, you will enjoy opportunities for professional growth while contributing to the club's mission of enhancing supporter experiences through innovative technical solutions. With access to comprehensive benefits, including life assurance and a dedicated Employee Assistance Programme, we ensure our employees feel valued and supported both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Technical Analyst
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Celtic Football Club on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral.
✨Tip Number 2
Show off your skills! Prepare a mini-project or presentation that highlights your SQL and data analysis expertise. Bring it along to interviews to demonstrate how you can add value to the Ticket Office.
✨Tip Number 3
Stay flexible! Be ready to discuss your availability for evenings, weekends, and matchdays. Showing that you're committed to the club's schedule can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Celtic community.
We think you need these skills to ace Senior Technical Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Technical Analyst role. Highlight your SQL skills, data analysis experience, and any relevant technical support background. We want to see how your unique experiences align with our needs at Celtic Park!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for football and how you can contribute to our mission. Let us know why you're excited about the transition to digital ticketing and how your skills can enhance the fan experience.
Showcase Your Data Skills:Since this role involves a lot of data management and analysis, be sure to showcase your proficiency in SQL, Excel, and Tableau. Include specific examples of projects where you've used these tools to drive results – we love seeing real-world applications!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity at Celtic Football Club!
How to prepare for a job interview at Celtic FC
✨Know Your Tech Inside Out
Make sure you brush up on your SQL, Tableau, and any other relevant tech skills before the interview. Be ready to discuss specific projects where you've used these tools, as this will show your practical experience and problem-solving abilities.
✨Understand the Club's Values
Celtic Football Club has a rich history and strong community values. Familiarise yourself with their mission and how it relates to the role of a Senior Technical Analyst. This will help you align your answers with what the club stands for and demonstrate your passion for their cause.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle real-time issues during matchdays or manage data projects. Think of examples from your past experiences where you successfully navigated similar challenges, as this will showcase your ability to think on your feet.
✨Show Your Collaborative Spirit
This role involves working with various teams and external partners. Be prepared to discuss how you've collaborated in previous roles, highlighting your communication skills and flexibility. Sharing specific examples will illustrate your ability to work well in a team environment.
