At a Glance
- Tasks: Lead technical operations for the Ticket Office and drive innovation in digital ticketing.
- Company: Join Celtic Football Club, a legendary team with a rich heritage and community focus.
- Benefits: Enjoy life assurance, pension, discounts, and access to a gym and canteen.
- Other info: Flexible hours including evenings and weekends, with great career growth opportunities.
- Why this job: Make a real impact on match-day experiences and enhance fan journeys.
- Qualifications: Strong SQL skills, data analysis experience, and a degree in a technical subject.
The predicted salary is between 40000 - 50000 € per year.
LOCATION: TICKET OFFICE, CELTIC PARK
Founded in 1888, Celtic Football Club is one of the world’s most iconic and successful football clubs. Based in Glasgow, we are proud of a heritage built on community, success, and social responsibility. The club was established with a powerful purpose, to help alleviate poverty in Glasgow’s East End. That founding mission continues to inspire everything we do today, shaping our values and driving our commitment to making a positive impact both on and off the pitch.
We’re looking for a passionate and skilled Senior Technical Analyst to lead our Ticket Office technical operations and drive innovation behind the scenes. With the transition to digital ticketing, this role is critical to aligning our systems with supporter expectations and maintaining the integrity of match-day operations. This role will be the primary lead for data management and analysis, using insights to optimise Ticket Office performance and overseeing end to end administration of our Direct Debit systems.
What You’ll Do
- Lead and support our Ticket Office Technical team
- Own configuration, updates and development of ticketing systems
- Manage data projects for the Ticket Office
- Deliver high-quality data analysis using SQL, Excel and Access
- Oversee matchday access control by performing pre-opening system tests and resolving real-time entry issues to ensure a smooth flow of supporters into the stadium
- Build dashboards in SQL/Tableau to support smarter decisions
- Provide technical support and help enhance online fan journeys
- Work collaboratively across the Club and with external partners
- Take full responsibility for Direct Debit administration
What You’ll Bring
- Strong SQL Server and data analysis skills
- Experience with Tableau/Power BI
- Background in technical support/troubleshooting
- Excellent communication and organisational skills
- Flexible approach, including evenings, weekends and matchdays
- Degree in a numerate or technical subject
- An added bonus: Direct Debit/BACS, advanced BI, or sporting ticketing experience
What you’ll receive
- Access to a dedicated Employee Assistance Programme
- Life assurance, pension and opportunity to buy holidays
- Access to a variety of benefits & discount platform including cycle to work
- Invited to regular colleague social events
- Subsidised canteen, free parking and gymnasium
- Staff retail discount on Celtic & Adidas merchandise
Celtic FC is proud to be an equal opportunities employer. We welcome applications from all individuals and ensure no applicant or colleague receives less favourable treatment on the grounds of sex, race, age, ethnic origin, marital status, pregnancy and maternity, civil partnership status, gender identity or expression, religion or belief, sexual orientation, disability, or any other legally protected characteristic.
Senior Technical Analyst in Glasgow employer: Celtic FC
Celtic Football Club is an exceptional employer, offering a vibrant work culture steeped in community values and a commitment to social responsibility. As a Senior Technical Analyst at our iconic Ticket Office in Celtic Park, you will enjoy opportunities for professional growth, access to a range of employee benefits including life assurance and a subsidised canteen, and the chance to be part of a passionate team dedicated to enhancing the supporter experience. Join us in making a positive impact both on and off the pitch while enjoying the unique atmosphere of one of the world's most celebrated football clubs.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Technical Analyst in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Celtic FC on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your SQL and data analysis skills. Be ready to showcase how you've used these in past roles, especially in a technical support context. We want to see your passion for data!
✨Tip Number 3
Show off your problem-solving skills! Think of examples where you've tackled technical issues head-on. This role is all about troubleshooting, so let us know how you’ve made a difference in previous jobs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Celtic FC family.
We think you need these skills to ace Senior Technical Analyst in Glasgow
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for Celtic FC and the role shine through. We want to see how your passion aligns with our mission of making a positive impact in the community.
Highlight Relevant Skills:Make sure to emphasise your SQL, data analysis, and technical support skills. We’re looking for someone who can hit the ground running, so showcase any experience that relates directly to the responsibilities outlined in the job description.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Senior Technical Analyst role. We appreciate when candidates take the extra step to connect their experiences with what we’re looking for.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the hiring process.
How to prepare for a job interview at Celtic FC
✨Know Your Tech Inside Out
Make sure you brush up on your SQL, Tableau, and data analysis skills. Be ready to discuss specific projects where you've used these tools, as well as any challenges you faced and how you overcame them.
✨Understand the Role's Impact
Familiarise yourself with how the Senior Technical Analyst role fits into the broader operations of the Ticket Office. Think about how your work can enhance the supporter experience and contribute to the club's mission.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle real-time issues during match days or manage data projects. Prepare examples from your past experiences that showcase your problem-solving skills and ability to work under pressure.
✨Show Your Passion for Football
Celtic FC is all about community and passion for the game. Share your enthusiasm for football and how it aligns with your professional skills. This will help you connect with the interviewers on a personal level.
