Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional patient service and manage clinic operations with a friendly approach.
- Company: Well-established private women's healthcare clinic in South West London.
- Benefits: Competitive salary, private health insurance, and career development opportunities.
- Why this job: Join a compassionate team making a real difference in women's health.
- Qualifications: NMC-registered Nurse with experience as a medical receptionist.
- Other info: Full-time role with a supportive environment focused on patient care.
The predicted salary is between 21000 - 29000 £ per year.
Location: South West London
Contract: Permanent, Full-Time (Monday-Friday, 09:30-18:30)
Start Date: ASAP
Salary: £25,000 per annum
About the Clinic
We are recruiting on behalf of a well-established private women's healthcare clinic located in South West London. The clinic is committed to delivering personalised, patient-centred care for women and families. With advanced facilities, modern technology and a multidisciplinary team of leading healthcare professionals, the clinic offers comprehensive services including maternity, gynaecology, pelvic health physiotherapy, menopause care and general practice - all under one roof.
They are now seeking a compassionate, organised, and professional Medical Receptionist/Nurse to join their friendly team.
Key Responsibilities
- Provide a warm, welcoming, and professional front-of-house service, greeting patients and managing incoming calls.
- Maintain smooth day-to-day clinic operations, including opening and closing procedures.
- Deliver exceptional patient service to help foster loyalty and ensure a 5-star experience.
- Manage reception duties: appointment booking, rescheduling, telephone queries, payment processing, and general administrative support.
- Ensure full compliance with clinic policies, protocols, and CQC standards.
- Conduct and record patient assessments accurately, ensuring thorough and precise documentation.
- Perform clinical tasks including blood tests, urine sampling, ECGs, height/weight measurements and body circumference measurements.
- Provide chaperoning for gynaecological examinations and procedures.
- Manage stock levels of medical supplies, consumables, and stationery.
- Handle phlebotomy and specimen processing in line with clinical protocols.
What We're Looking For
- Strong communication and organisational skills.
- High standard of customer service with a patient-first mindset.
- Professional, reliable and confident in building rapport with patients.
- Previous experience as a medical receptionist.
- NMC-registered Nurse, eligible to practice in the UK.
- Ability to work independently in patient care.
- Excellent written and spoken English.
Benefits
- Auto-enrolment pension scheme
- Private health insurance
- Opportunities for career development
If you're interested, please apply today!
HCA/Receptionist (City of London) employer: Celsus Group
Contact Detail:
Celsus Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HCA/Receptionist (City of London)
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, especially those who might know someone at the clinic. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for that interview! Research the clinic's values and services so you can show them you're not just another candidate. Tailor your answers to highlight how your skills align with their patient-first approach.
✨Tip Number 3
Practice makes perfect! Do some mock interviews with friends or family. This will help you feel more confident and articulate when discussing your experience as a medical receptionist or nurse.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace HCA/Receptionist (City of London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your previous experience as a medical receptionist and any relevant clinical tasks you've performed. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for patient care and why you’re the perfect fit for our clinic. Keep it professional but let your personality show through – we love a bit of character!
Showcase Your Communication Skills: Since strong communication is key in this role, make sure your application is clear and concise. Use proper grammar and spelling, and don’t forget to convey your friendly and professional tone throughout your written application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Celsus Group
✨Know the Clinic Inside Out
Before your interview, take some time to research the clinic's services and values. Understanding their commitment to personalised, patient-centred care will help you align your answers with what they’re looking for.
✨Showcase Your Communication Skills
As a Medical Receptionist/Nurse, strong communication is key. Prepare examples of how you've effectively communicated with patients or colleagues in the past. This will demonstrate your ability to provide that warm, welcoming service they value.
✨Prepare for Clinical Scenarios
Brush up on your clinical knowledge and be ready to discuss specific tasks like blood tests or ECGs. They might ask situational questions, so think about how you would handle various patient scenarios to show your competence.
✨Exude Professionalism and Compassion
During the interview, let your personality shine through while maintaining professionalism. They’re looking for someone who can build rapport with patients, so share stories that highlight your compassionate approach to patient care.
