Value Engagement Manager in London

Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process.

The position of Value Engagement Manager is a Trusted Advisor helping customers achieve their strategic goals and realize significant value using the Celonis Process Intelligence Platform. This role has responsibility for the end-to-end value journey of our customers – landing, expanding, adopting and renewing. Responsibilities include translating customers’ objectives into value assessments or proof-of-value projects, building specific Celonis business cases and demos, running value workshops, and engaging with multiple senior stakeholders to deliver value driven results and secure long term partnership agreements.

As a Value Engagement Manager you are spearheading our mission of data-driven business transformation with our customers. You will work in partnership with the Celonis Sales Team and have full responsibility for the end-to-end value journey of our customers. You are our customers Trusted Advisor and help them achieve their strategic goals and realize significant value using the Celonis Process Intelligence Platform. In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. You will blend deep process and industry expertise with a proven consulting skill set with strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide.

The work you’ll do:

• Identify & Frame Value: Discover and translate customers’ strategic priorities into high-impact Celonis use cases. Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers. Undertake Value Assessments or Proof-of-Value Projects and communicate the value opportunity and strategic roadmap to C-Level executives.
• Realize Value: Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement. Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives. Present results and realized value to senior management and C-level executives.
• Scale Value: Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing. Build a strategic expansion roadmap for customers embedding Celonis Process Intelligence as a strategic business transformation platform in their organization and therefore drive adoption and expansion. Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases.

The qualifications you need:

• Live for Customer Value: Experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and respective software deployment. Ideally in a customer-facing role in Solution Consulting, or IT/Management Consulting with a Business Software / SaaS Provider or a Consultancy.
• Process Improvement & Value Realization: Experience in identifying use cases for business process improvement and deploying improvement measures, being a change agent and training users/process owners to realize value.
• Business Domain Expertise: Understanding of the Finance and/or Supply Chain domain as well as strategic transformation initiatives (e.g. Shared Services Transformation or System Transformation).
• Data, Analytics, Applications & IT: Good knowledge of Business Software / SaaS applications (e.g. SAP), experience with implementing RPA and/or BI Tools and/or building Dashboards, Apps and Action Flows. Knowledge of Python and/or SQL and importantly AI. Experience in collaborating with IT teams.
• Project Management: Experience in planning and managing project scopes, expectations and timelines. You will manage multiple projects across your aligned accounts that will be at different parts of the value journey. Also, you will leverage partners from the Celonis Ecosystem wherever possible.
• Executive Stakeholder Management: Experience in preparing and communicating (value) roadmaps and results to stakeholders and management, both internally and externally. Excellent communication and presentation skills in English and sovereign appearance.
• Industry Expertise: Ideally expertise in one or more industries (e.g. CPG, FMCG, Manufacturing, Retail) and the ability to develop a deep understanding of industry trends and strategic opportunities.
• Degree: In Technology & Management, Industrial/Business Engineering, Business Informatics, Computer Science, Mathematics, Economics or a comparable degree program.

What Celonis can offer you:

• Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
• Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
• Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
• Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
• Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
• Holistic Well-being: Prioritize your health with subsidised Wellhub memberships, mental health counselling, and dedicated "Wellness Weeks" that prioritise work/life balance.
• Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
• Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
• Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.

About Us: Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.