Lead Supply Chain Optimization Deployment Architect - Public Sector in London

We are Celonis, the global leader in Process Intelligence technology and one of the world's fastest‐growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes – and for that, we need your help. Care to join us?

The Team: Celonis Services

Celonis Services is a strategic organization focused on optimizing our customers' business processes through technical expertise. We integrate Consulting Services, Academy, and Customer Support to deliver comprehensive solutions. As thought leaders with deep product, technical, and domain expertise, we specialise in implementing Celonis to drive the adoption of process intelligence, ultimately transforming and improving our customers' core business operations.

The Role

As a Lead Supply Chain Optimization Deployment Architect, you'll be the bridge between our customers' toughest supply chain challenges and our powerful Process Intelligence platform. Working directly with Celonis' strategic customers throughout the customer lifecycle in both pre‐sales and post‐sales, you'll use your deep domain knowledge to design, optimise, and scale innovative supply‐chain solutions.

Your goal is to pinpoint customer pain points, align our offerings with their strategic supply‐chain vision, and ensure successful project execution and clear value. You'll proactively identify key use cases that transform customer supply‐chains, and standardise these solutions in collaboration with internal teams to boost adoption across our customer base.

The work you'll do

• Design and architect a comprehensive Supply Chain Vision with customers and internal account teams, identifying and solving critical challenges at the core of their supply‐chains and businesses.
• Collaborate closely with customers' supply‐chain experts to define a target state where the Celonis platform, encompassing Process Intelligence, AI, and automation, delivers tangible value to their operations.
• Provide pre‐sales support, helping to position and articulate the strategic value of Celonis's supply‐chain capabilities to prospective customers.
• Provide expertise and domain knowledge in the delivery phase by giving guidance on solution architecture to ongoing projects, participating in critical project phases, assessing implementation progress, and proactively contributing additional use‐case ideas to ensure projects achieve their full potential.
• Collect and share compelling Supply‐Chain success stories across the organisation and with our customers, showcasing the impact of our solutions.
• Closely collaborate with Product & Engineering and the Business Apps Teams to inform and shape future product development based on valuable customer feedback and internal experiences.
• Train internal teams and empower them to effectively position and deploy Celonis's supply‐chain solutions.

Preferred qualifications

• Minimum of 7+ years of experience in Supply Chain Management for enterprises, with a strong portfolio demonstrating successful and diverse use cases that have solved real‐world problems.
• Excellent problem‐solving skills, analytical thinking, and meticulous attention to detail, coupled with a track record of delivering high‐quality solutions, often under demanding deadlines.
• Experience with the implementation and roll‐out of Supply Chain Software or Enterprise Resource Planning tools is highly desirable.
• Strong communication and collaboration skills, with the ability to translate complex supply‐chain concepts into clear, actionable insights for diverse stakeholder groups, including non‐technical audiences.
• Strong visionary architectural mindset to develop scalable and easily extensible solutions that address long‐term customer needs.

This role requires candidates to hold, or be eligible to obtain, UK Security Check (SC) clearance. Bachelor's degree or higher in Supply Chain Management, Business, or a related field.

What Celonis can offer you

• Pioneer Innovation: Work with the leading, award‐winning process mining technology, shaping the future of business.
• Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning programme, and mentorship opportunities.
• Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more.
• Prioritise Your Well‐being: Access to resources such as gym subsidies, counselling, and well‐being programmes.
• Connect and Belong: Find community and support through dedicated inclusion and belonging programmes.
• Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future.
• Collaborate Globally: Join a dynamic, international team of talented individuals.
• Empowered Environment: Contribute your ideas in an open culture with autonomous teams.

About Us

Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry‐leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It's system‐agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realise significant value across the top, bottom, and green line.

Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Celonis Inclusion Statement

At Celonis, we believe our people make us who we are and that "The Best Team Wins". We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard – that's when creativity and innovation happen.

Your privacy

Any information you submit to Celonis as part of your application will be processed in accordance with Celonis' Accessibility and Candidate Notices.

By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.