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- Tasks: Support our surveying team by managing enquiries, scheduling, and paperwork.
- Company: Join a growing company focused on efficient surveying solutions in Watford.
- Benefits: Enjoy a competitive salary, attendance bonus, and 22 days holiday plus bank holidays.
- Why this job: Be part of a supportive environment with opportunities for professional development and training.
- Qualifications: Strong communication, organisational skills, and proficiency in Microsoft Office required.
- Other info: Full-time role with a focus on client satisfaction and resource management.
The predicted salary is between 22000 - 24000 £ per year.
Department: Administration
Employment Type: Full Time
Location: Watford
Compensation: £26,000 – £28,000 / year
Description
We are looking for a detail-oriented Survey Administrator to support our growing surveying team. This role will involve handling inbound enquiries, scheduling appointments, managing health and safety (H&S) paperwork, and ensuring smooth communication between departments. The successful candidate will play a key role in managing client KPIs and supporting efficient allocation of resources to meet project demands.
Key Responsibilities
- Handle inbound enquiries and provide professional and timely responses to clients.
- Schedule appointments for surveyors, ensuring efficient resource allocation.
- Manage and maintain health and safety (H&S) paperwork, ensuring compliance with company policies.
- Track and manage client KPIs, ensuring that targets are met and reports are provided to the relevant clients.
- Liaise with other departments to coordinate resources and ensure that all survey-related tasks are completed on time and within scope.
- Maintain and update accurate records of all survey activities, appointments, and client communications.
- Assist in the preparation of reports, documentation, and presentations for the surveying team.
- Provide administrative support to the surveying team and senior management as needed.
Skills, Knowledge and Expertise
- Strong communication skills, both written and verbal.
- Excellent organisational skills.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Good attention to detail and ability to meet deadlines.
- Positive attitude.
Benefits
- Competitive salary, £26,000 – £28,000 dependant upon skills and experience
- £1,200 a year attendance bonus (£100 paid monthly)
- 22 days holiday + Bank Holidays
- Supportive working environment, with opportunity for continued professional development, including funding for training
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Survey Administrator employer: Celnor Group
Contact Detail:
Celnor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Survey Administrator
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Survey Administrator. Understanding the specifics, like managing health and safety paperwork and tracking client KPIs, will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel and PowerPoint. Being proficient in these tools is crucial for managing data and preparing reports, which are essential parts of the role.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in the past. This will highlight your ability to handle the scheduling and resource allocation aspects of the job.
✨Tip Number 4
Network with professionals in the surveying field. Engaging with others can provide insights into the role and may even lead to referrals, increasing your chances of landing the job with us.
We think you need these skills to ace Survey Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Survey Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in administration and communication. Use bullet points to make it easy to read and focus on achievements that demonstrate your organisational skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples of your past experiences that showcase your attention to detail and ability to manage multiple tasks effectively.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Survey Administrator role.
How to prepare for a job interview at Celnor Group
✨Showcase Your Communication Skills
As a Survey Administrator, strong communication is key. Be prepared to demonstrate your ability to handle inquiries and provide clear, professional responses. You might even want to practice answering common questions out loud to ensure you come across as confident and articulate.
✨Highlight Your Organisational Abilities
This role requires excellent organisational skills. During the interview, share examples of how you've successfully managed schedules or coordinated resources in the past. This will show that you can handle the demands of scheduling appointments and managing paperwork effectively.
✨Familiarise Yourself with Health and Safety Protocols
Since managing health and safety paperwork is part of the job, it’s beneficial to have a basic understanding of relevant H&S regulations. Mention any experience you have with compliance or safety documentation to demonstrate your readiness for this responsibility.
✨Prepare for Questions on Client KPIs
Understanding client KPIs is crucial for this position. Be ready to discuss how you would track and manage these metrics. You could even prepare a few ideas on how to improve client satisfaction based on KPI results, which will show your proactive approach.
