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For Companies At a Glance
- Tasks: Turn customer enquiries into bookings and build strong relationships.
- Company: Reputable training consultancy in Plymouth with a supportive work culture.
- Benefits: Generous annual leave, company sick pay, and a positive work environment.
- Other info: Opportunity to thrive in a supportive environment with career development.
- Why this job: Join a dynamic team and drive business growth while helping customers succeed.
- Qualifications: Strong sales and customer service background with excellent communication skills.
The predicted salary is between 25000 - 32000 £ per year.
A reputable training consultancy in Plymouth is seeking a Sales and Customer Service Advisor. In this role, you will be responsible for turning customer enquiries into bookings, building strong relationships, and identifying upsell opportunities to drive business growth.
The ideal candidate will have:
- a strong sales and customer service background
- excellent communication skills
- proficiency in Microsoft Office
Benefits include generous annual leave, company sick pay, and a supportive work environment.
Sales & Customer Service Advisor: Drive Bookings & Growth in Plymouth employer: Celnor Group
Contact Detail:
Celnor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Customer Service Advisor: Drive Bookings & Growth in Plymouth
✨Tip Number 1
Get to know the company inside out! Research their values, services, and recent achievements. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your sales and customer service experience can drive bookings and growth. We want to hear how you can turn enquiries into solid relationships and upsell opportunities.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might just land you a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining us at StudySmarter and ready to make an impact in the role.
We think you need these skills to ace Sales & Customer Service Advisor: Drive Bookings & Growth in Plymouth
Some tips for your application 🫡
Show Off Your Sales Skills: When writing your application, make sure to highlight your sales experience. We want to see how you've turned enquiries into bookings in the past, so share specific examples that showcase your success!
Communicate Clearly: Excellent communication skills are key for this role. Keep your application clear and concise, and don’t forget to proofread! We love a well-structured application that’s easy to read.
Highlight Customer Service Experience: Since this role involves building strong relationships, let us know about your customer service background. Share stories where you’ve gone above and beyond to help customers, as this will really stand out!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Celnor Group
✨Know Your Sales Stuff
Brush up on your sales techniques and customer service strategies. Be ready to share specific examples of how you've successfully turned enquiries into bookings in the past. This will show that you understand the role and can deliver results.
✨Build Rapport with the Interviewer
Since this role is all about building relationships, practice your communication skills. During the interview, engage with the interviewer by asking questions and showing genuine interest in their experiences. This will demonstrate your ability to connect with customers.
✨Showcase Your Microsoft Office Skills
Make sure you're comfortable discussing how you've used Microsoft Office in previous roles. Whether it's creating reports or managing customer databases, be prepared to highlight your proficiency and how it can benefit the company.
✨Prepare for Upselling Scenarios
Think of scenarios where you've identified upsell opportunities in the past. Be ready to discuss these situations during the interview, as it will illustrate your ability to drive growth and enhance customer satisfaction.