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- Tasks: Support the operations team with sales, admin tasks, and customer service.
- Company: Join CHPK, a leading consultancy in fire safety engineering.
- Benefits: Flexible working hours, career development, and a supportive culture.
- Other info: Be part of a growing group with excellent career growth opportunities.
- Why this job: Make a real impact in a collaborative environment where your contributions are valued.
- Qualifications: Strong communication skills, attention to detail, and a can-do attitude.
The predicted salary is between 30000 - 40000 £ per year.
CHPK is a leading consultancy specialising in fire safety engineering across the built environment. With a reputation for technical excellence and a client‑first approach, we work across a diverse range of sectors including residential, commercial, heritage, healthcare, and high‑rise developments. We’re proud of our collaborative culture, where people are supported, ideas are shared, and every team member is valued. If you’re looking to work in a place where your contribution matters and your growth is encouraged, we’d love to hear from you.
Celnor Group is a UK‑based environmental services group operating across the Testing, Inspection, Certification and Compliance (TICC) landscape. With a growing portfolio of specialist businesses, Celnor provides essential services that protect people, property and the environment. While each business retains its own identity, culture and technical specialism, all are supported by a central group function that invests in people, systems and long‑term sustainable growth.
You will work within the operations team to ensure ACT Building Control (Part of CHPK) provide a consistent, professional, and efficient service to clients. To support the team by managing administrative tasks, coordinating sales activities, maintaining customer relationships, and ensuring smooth operations to help achieve sales targets.
What you will do:
- Sales support: Preparing, issuing, and following up quotations, and preparing reports.
- Administrative duties: Recording quotations, data input, KPI reporting, invoicing, and updating the central database.
- Customer Service: Taking client calls, responding to client enquiries, and providing information on our services. Building and maintaining client relationships to ensure customer satisfaction.
- Team support: Working as part of the operations team to provide a high level of customer service.
Who you are:
- We’re seeking an experienced Sales Coordinator with a can‑do attitude and an eagerness to learn new skills. We are open to flexible working hours.
- Excellent verbal and written communication and interpersonal skills, with the ability to engage with clients and team members alike.
- Excellent time management and organisational skills to manage multiple tasks efficiently.
- Keen eye for detail and a professional manner.
- Administration IT skills, including computer literacy and familiarity with Microsoft Office Suite and database packages.
- Ability to work collaboratively within a team and willingness to gain knowledge of all processes to assist in other areas of the business when needed.
Join us and you’ll be joining a business where your contribution matters and where professionalism, integrity and teamwork are genuinely valued. As part of the wider Celnor Group, you’ll benefit from group‑wide investment, shared expertise and opportunities to develop your career as the organisation continues to grow.
Operations Coordinator employer: Celnor Group
Contact Detail:
Celnor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you answer questions confidently and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! Whether it's answering common interview questions or discussing your experience, being articulate and clear is key. Consider doing mock interviews with friends or using online resources to sharpen your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and are keen to be part of our collaborative culture.
We think you need these skills to ace Operations Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Coordinator role. Highlight your administrative skills, customer service experience, and any relevant IT proficiency to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about the role and how your background aligns with our values at CHPK. Don’t forget to mention your can-do attitude and eagerness to learn!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and concise. Use proper grammar and structure to demonstrate your written communication skills, as we value professionalism in every interaction.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. We can’t wait to hear from you!
How to prepare for a job interview at Celnor Group
✨Know the Company Inside Out
Before your interview, take some time to research CHPK and the Celnor Group. Understand their values, services, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As an Operations Coordinator, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed administrative duties or coordinated sales activities. Be ready to discuss how you prioritise tasks and maintain attention to detail.
✨Demonstrate Your Customer Service Skills
Since the role involves client interaction, think of specific instances where you've provided excellent customer service. Highlight your communication skills and how you've built and maintained relationships with clients in previous roles.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for operations, or how success is measured in the role. This shows that you're engaged and thinking about how you can contribute to the team.