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- Tasks: Manage credit control, build customer relationships, and ensure timely cash collection.
- Company: Join SEED Environmental, a leading provider in environmental solutions with a supportive culture.
- Benefits: Competitive salary, 20-25 days holiday, pension scheme, life insurance, and employee assistance programme.
- Why this job: Be part of a growing team making a real impact in financial management.
- Qualifications: 3 years credit control experience, strong communication, and Excel skills required.
- Other info: Dynamic work environment with opportunities for career development and personal growth.
The predicted salary is between 22000 - 26000 £ per year.
SEED Environmental is one of the UK's leading providers of intelligent environmental and property incident response, remediation and restoration services for our insurance, commercial and public sector clients. We adopt an "Intelligent Solutions" approach, assessing and analysing every incident on its merits before implementing a unique response. As part of the Celnor Group, we maintain a family culture where everyone is welcoming, helpful, and open to ideas. We value giving people a voice and creating an environment where colleagues can thrive and develop their careers.
We are seeking a Credit Controller to join our Finance Department, based in Kentford, Newmarket. Reporting to the Financial Business Partner, this role is essential in maximising cash collection, reducing aged debt, and supporting the business by managing credit limits and maintaining awareness of risk. This is an excellent opportunity for an experienced credit control professional to play a key role in maintaining healthy cash flow and building strong customer relationships within a supportive and growing business.
Key Responsibilities
- Ensure all accounts are monitored daily
- Build and maintain customer relationships
- Prioritise and take proactive action in chasing debt and escalate where required
- Allocate cash in a timely and accurate manner
- Provide day-to-day administration support (statements, copy invoices, etc.)
- Work closely with colleagues in operations and the wider team to resolve queries relating to outstanding invoices or contracts to facilitate debt collection
- Monitor unallocated cash to ensure receipts are allocated promptly
- Deal with customer enquiries and disputes, liaising with operations to resolve issues
- Escalate promptly any issues to Line Manager as they arise and monitor all issues to ensure they are resolved quickly and efficiently
- Report regularly to Line Manager on key account issues
- Achieve KPIs aimed at maximising cash collection and minimising old debts and write-offs
- Assist in annual audit, providing the necessary evidence as requested by our internal and external auditors
Essential Requirements
- GCSE (or equivalent) Maths & English
- Previous credit control experience, minimum 3 years
- Ability to communicate effectively with all levels
- Excellent reconciliation skills
- Intermediate Excel skills, including Pivot Tables & Lookups
- Experience with accountancy software
- Work collaboratively with others, sharing ideas to build effective and credible relationships both internally and externally
- Excellent communication skills, spoken and written
- Conscientious with high attention to detail
What We're Looking For
We seek a proactive and detail-oriented individual who excels at building relationships and driving results. The successful candidate will have strong organisational skills, the ability to manage multiple priorities effectively, and a commitment to maintaining the highest standards of credit control and customer service.
Salary and Benefits
We offer a competitive salary of £26,000 - £30,000 per annum and provide a comprehensive range of benefits including:
- Holiday entitlement starting at 20 days, increasing with service up to 25 days plus bank holidays
- Company pension scheme
- Life insurance (2x annual salary)
- Sick pay and employee assistance programme
SEED Environmental is an equal opportunities employer committed to diversity and inclusion in the workplace. To apply, please submit your CV and a covering letter explaining why you're the right fit for this role.
Credit Controller in Newmarket employer: Celnor Group
Contact Detail:
Celnor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Newmarket
✨Tip Number 1
Get to know the company before your interview! Research SEED Environmental and understand their values and services. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Credit Controller, you'll need to build strong relationships with customers. Role-play common scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Prepare questions to ask during your interview. This shows you're engaged and gives you a chance to find out if SEED Environmental is the right fit for you. Think about what you want to know about the team culture or growth opportunities.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you on their radar. Plus, it shows your enthusiasm for the role and the company.
We think you need these skills to ace Credit Controller in Newmarket
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your previous credit control experience and any relevant skills, like your Excel prowess and communication abilities. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you're the perfect fit for SEED Environmental and how your proactive approach aligns with our family culture. Don’t forget to mention your knack for building relationships and driving results.
Showcase Your Achievements: When detailing your experience, focus on specific achievements in your previous roles. Did you reduce aged debt or improve cash collection? We love numbers, so quantify your successes to make your application stand out!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Celnor Group
✨Know Your Numbers
As a Credit Controller, you'll need to demonstrate your understanding of financial metrics. Brush up on key performance indicators related to cash collection and aged debt. Be ready to discuss how you've successfully managed these in previous roles.
✨Build Rapport
Since the role involves maintaining strong customer relationships, practice how you would approach building rapport with clients. Think of examples where you've resolved disputes or improved relationships, and be prepared to share these during the interview.
✨Excel Skills on Display
With intermediate Excel skills being essential, make sure you're comfortable discussing your experience with Pivot Tables and Lookups. You might even want to prepare a quick example of how you've used these tools to streamline processes in your past roles.
✨Show Your Proactivity
The ideal candidate is proactive and detail-oriented. Prepare to discuss specific instances where you've taken initiative in your previous positions, whether it was chasing debts or improving processes. This will show that you can drive results and contribute positively to the team.
