At a Glance
- Tasks: Chase payments, resolve queries, and support the finance team in a fast-paced environment.
- Company: Join Arbtech, the UK's leading ecological consultancy with a mission to balance nature and progress.
- Benefits: Competitive salary, supportive team culture, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on continuous improvement and teamwork.
- Why this job: Make a real impact in a role that drives operational success and customer satisfaction.
- Qualifications: Prior credit control experience and strong communication skills are essential.
We are Arbtech – the UK’s fastest-growing and number-one ecological and arboricultural consultancy. After an incredible period of growth, we’re expanding our finance team and looking for someone who wants to be part of our mission to balance nature and progress. If that sounds like you, join us as a Credit Control Administrator at our head office on the outskirts of Chester, near Broughton Business Park.
This role is central to the day-to-day success of the business and contributes directly to operational performance and customer outcomes. As Credit Controller, you will be responsible for working with clients to get the invoices paid, working closely with colleagues across the business to ensure high standards of delivery, compliance and continuous improvement. This is a hands-on role suited to someone who thrives in a fast-paced environment and enjoys taking ownership, solving problems and making a tangible impact.
What you will do:
- Contacting “early debt” clients – i.e. those with relatively recent outstanding payments – via phone and email to chase payment
- Addressing issues and queries that may be leading to late payment, escalating to the Debt Lead where necessary
- Meticulously documenting all communications and ensuring related admin is complete
- Supporting the wider team during busy periods
- Carrying out other administrative duties as required
- Work collaboratively with internal teams and stakeholders
- Contribute to continuous improvement, compliance and quality standards
Who you are:
- You are an experienced and motivated professional who brings a practical, solutions-focused mindset.
- You will ideally have high levels of motivation and be passionate about your work.
- Exceptional spoken and written English skills; particularly strong phone communication skills which you are eager to use.
- Can work efficiently under pressure and meet deadlines in a fast-paced environment.
- Be proficient in Microsoft Office, including Word, Excel, and Outlook.
- Can handle payments and sensitive information with care and confidentiality.
- Work well as part of a team and can build strong relationships with internal departments.
- Prior credit control experience is required.
Credit Controller in Chester employer: Celnor
Join a leading environmental services organization in Plymouth, where your role as a CITB Construction Trainer will not only allow you to teach and mentor the next generation of construction professionals but also contribute to enhancing industry standards. With a supportive work culture, generous benefits including 33 days of annual leave, and ample opportunities for professional development, this is an excellent employer for those seeking meaningful and rewarding employment in a vibrant location.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Chester
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Celnor. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Controller in Chester
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Celnor.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Celnor's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Celnor
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Celnor.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Celnor will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Celnor employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
