At a Glance
- Tasks: Support scientific teams by managing exhibits and ensuring smooth lab operations.
- Company: Join a dynamic laboratory committed to excellence and innovation.
- Benefits: Permanent position with competitive hours and opportunities for growth.
- Other info: Engage in a fast-paced environment with a focus on continuous improvement.
- Why this job: Be part of a team that values your contributions and supports your development.
- Qualifications: 5 GCSEs including English, Maths, and Science; strong Microsoft skills required.
The predicted salary is between 31500 - 38500 £ per year.
To work within a busy laboratory and/or office environment interfacing with internal/external customers to ensure excellent customer service is upheld.
Contribute towards the success of the casework teams by completing all set tasks within the Key Performance Indicators set by the line manager.
Ensure quality is maintained at all times.
Engage with continuous improvement initiatives.
- Reporting Structure
- Reporting to CSA Team Leader or Lead
Key Responsibilities & Accountabilities
Assist scientific employees by managing laboratory housekeeping, exhibit handling and administration for site to include (not exhaustive list):
- Full exhibit management, booking exhibits and inputting accurate case information onto our case management system, liaising with couriers, moving exhibits within the site and other BU's returning exhibits back to customers, triaging of forensic cases.
- Administrative tasks to include casefile management (invoicing, file retrieval, pagination and filing), customer queries, providing EPGs to scientists, defence requests and travel arrangements.
- Procurement duties for accurate invoicing of some sub-contracting work.
- General office duties, including meeting and escorting visitors and handling incoming and outgoing post.
- Maintaining key databases and assisting with data entry tasks (spreadsheets).
- Scheduling of key preventative maintenance with internal customers and contractors to help ensure scientific instruments are kept in the best condition.
- Knowledge, Skills and Experience
- Understanding of the confidential nature of the business.
- Strong knowledge and experience of Microsoft packages (Word, Excel, Power Point, Outlook)
- Minimum: 5 GCSEs or equivalent to include English, Maths and Science
Person Specification
- Full commitment to and demonstration of upholding all CFS values.
- Excellent telephone manner.
- Strong interpersonal skills.
- Highly motivated and pro-active attitude.
- High levels of concentration.
- Excellent organisational skills.
- Ability to work to strict timelines
- Physical Demands
- Sitting, using keyboard.
- Basic lifting and handling
Please note that we reserve the right to close any adverts once we have received a sufficient number of applications.
- Department
- Laboratory Operations Support
- Contract type
- Permanent
- Hours
- 37.5
- Competitive
- Closing date for applications
- 6th September, 2026
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Casework Support Administrator employer: Cellmark Forensic Services
As a Casework Support Administrator, you will thrive in a dynamic laboratory and office environment that prioritises excellent customer service and teamwork. Our company fosters a culture of continuous improvement, offering robust employee growth opportunities and a commitment to maintaining high-quality standards. Located in a vibrant area, we provide a supportive atmosphere where your contributions directly impact our success and the satisfaction of our clients.
Contact Details:
Cellmark Forensic Services Recruitment Team
