At a Glance
- Tasks: Transform customer data into impactful journeys that boost product adoption and reduce churn.
- Company: Cellebrite, a leading tech firm in London focused on customer success.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a dynamic team dedicated to innovation and customer satisfaction.
- Why this job: Make a real difference by driving customer engagement and success with data-driven strategies.
- Qualifications: Experience in customer success, data analysis, and collaboration across teams.
The predicted salary is between 60000 - 80000 £ per year.
Cellebrite in London seeks a Customer Success Intelligence professional to transform product telemetry and customer signals into scalable Customer Journeys that drive adoption and reduce churn.
You will work across GTM teams to deliver health insights and engagement triggers at scale.
You will partner with Sales, CS Ops, Product and regional teams to socialise data-driven playbooks and ensure consistent outcomes.
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We think you need these skills to ace EMEA Customer Success & Insights Leader
Customer Success Management
Data Analysis
Product Telemetry
Customer Journey Mapping
Stakeholder Engagement
Collaboration with Sales Teams
Communication Skills
