EMEA Customer Success & Adoption Architect

EMEA Customer Success & Adoption Architect

Full-Time 59400 - 72600 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Build and operate customer success strategies to enhance user engagement and adoption.
  • Company: Cellebrite, a leader in digital intelligence solutions.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Other info: Join a dynamic team in a fast-paced environment with great career advancement potential.
  • Why this job: Make a real impact by driving customer success and enhancing user experiences.
  • Qualifications: Experience in customer success and strong analytical skills.

The predicted salary is between 59400 - 72600 Β£ per year.

Cellebrite is seeking an experienced Customer Success professional to build and operate the customer success intelligence layer in London.

The role focuses on turning telemetry and signals into scalable journeys for CS, Sales and GTM teams to drive adoption and long-term customer value.

You will drive adoption health checks, engagement motions, and regional events, partnering with CS Operations and GTM teams to deliver measurable outcomes.

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EMEA Customer Success & Adoption Architect employer: Cellebrite

Cellebrite is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the defence sector. With a strong focus on employee growth, we provide ample opportunities for professional development and advancement, particularly in the EMEA region where our partnerships are expanding. Join us to be part of a mission-driven team that values your expertise and empowers you to make a meaningful impact in government and defence agencies.

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Contact Details:

Cellebrite Recruitment Team

We think you need these skills to ace EMEA Customer Success & Adoption Architect

Customer Success Management
Telemetry Analysis
Engagement Strategies
Data-Driven Decision Making
Collaboration with Cross-Functional Teams
Event Planning and Execution
Adoption Health Checks