At a Glance
- Tasks: Lead a dynamic team to drive sales and deliver exceptional customer experiences.
- Company: Join CELINE, a symbol of luxury and elegance in the fashion world.
- Benefits: Competitive salary, inclusive work environment, and opportunities for personal growth.
- Other info: CELINE values diversity and offers a supportive workplace for all.
- Why this job: Be part of a prestigious brand and shape the future of luxury retail.
- Qualifications: 5+ years in luxury retail with strong leadership and coaching skills.
The predicted salary is between 45000 - 60000 € per year.
PERMANENT CONTRACT / BASED IN LONDON
Symbol of elegance and authentic luxury with its sophisticated and timeless Collections, CELINE is a French Leather‑Goods and Couture House, driven by a strong artistic and holistic vision. CELINE’s ambition is to be one of the most iconic luxury brands worldwide. To make this vision a reality we are looking for agile, passionate and authentic personalities who are eager to evolve in a highly creative and challenging environment.
YOUR WORK ENVIRONMENT
As a Team Manager, you will participate in motivating the team to maximise profitable sales whilst ensuring all KPIs and guidelines are delivered and run. You will operate an efficient store which represents the CELINE brand image and delivers world class customer service.
Job Responsibilities
YOUR IMPACT
- Embody the brand image for customers and the store team and have a strong understanding of the brand DNA.
- Lead by example in demonstrating role model behaviour that is representative of the CELINE brand.
- A Business Developer: Being responsible for the sales and profitability of your category.
- Regularly analyse the category’s performances and implement the right action plans when needed.
- Implement clienteling actions and coach the sales consultants.
- Being the link between the store management and department.
- Providing relevant and regular analysis and feedback on your department performance, needs and on the business environment to the Store Manager and Operations and Performance Manager.
Client Management and General Store VM
- Promote the brand internally and externally in your daily environment.
- Guarantee that every client receives the utmost experience in store.
- Help your team in succeeding in engaging and connecting with their clients to increase brand loyalty.
- Ensure that the image of your department is consistently aligned with brand guidelines.
- Ensure that all the processes are compliant with the internal policies.
Process Owner
- Ensure that all the processes are compliant with the internal policies.
- Organise and plan the activities of your department: support the store management in defining the staff schedule.
Talent Manager & Skills Developer
- Lead and manage the department staff.
- Create and maintain a positive and motivating work environment.
- Develop a strong team spirit.
- Regularly coach each member of your team ensuring they offer the client the utmost experience in store.
PROFILE & EXPERIENCE:
- Experience Position requires a minimum of 5 years in Luxury retail, minimum of 2 years managing people.
- Competencies: High product and fashion sensitivity, Proven ability to manage a large team, strong leadership skills, Talent for coaching and developing a team.
- LANGUAGES: Fluent English required.
As part of our #CELINECARES approach, CELINE is committed to building an inclusive and respectful work environment where every employee can develop and thrive. We value diversity in all its forms — origins, identities, orientations, generations, abilities and life situations — and implement concrete actions to promote inclusion. Our disability policy aims to ensure equal opportunities for all our talents, with personalised accommodation if necessary. If you require specific assistance during the recruitment process, please do not hesitate to let us know. At CELINE, we believe that the strength of our Maison lies in the uniqueness of our employees.
Team Manager - CELINE - London employer: CELINE
CELINE is an exceptional employer that fosters a dynamic and inclusive work environment in the heart of London, where creativity and luxury converge. With a strong commitment to employee development and a culture that values diversity, CELINE empowers its team members to thrive while delivering world-class customer service. Join us to be part of a prestigious brand that not only prioritises professional growth but also champions a holistic approach to well-being and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager - CELINE - London
✨Tip Number 1
Get to know the brand inside out! Research CELINE’s history, values, and latest collections. This will not only help you in interviews but also show your genuine passion for the brand.
✨Tip Number 2
Network like a pro! Connect with current or former CELINE employees on LinkedIn. A friendly chat can give you insider tips and might even lead to a referral!
✨Tip Number 3
Prepare for role-play scenarios! As a Team Manager, you’ll need to demonstrate your leadership skills. Practise how you’d handle team dynamics and customer interactions during mock interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the CELINE family.
We think you need these skills to ace Team Manager - CELINE - London
Some tips for your application 🫡
Show Your Passion for Luxury:When writing your application, let your love for luxury and fashion shine through. We want to see how you embody the CELINE brand and what makes you a perfect fit for our team.
Highlight Your Leadership Skills:Make sure to showcase your experience in managing teams. We’re looking for someone who can lead by example, so share specific examples of how you've motivated and developed your team in the past.
Be Data-Driven:Since you'll be responsible for sales and profitability, include any relevant metrics or achievements from your previous roles. We love numbers that tell a story about your impact on business performance!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with CELINE.
How to prepare for a job interview at CELINE
✨Know Your Brand Inside Out
Before the interview, dive deep into CELINE's history, values, and product lines. Understanding the brand's DNA will not only impress your interviewers but also help you articulate how you can embody and promote the brand image effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight specific instances where you motivated your team to achieve sales targets or improved customer service. This will demonstrate your capability as a Team Manager and your alignment with CELINE's focus on leadership.
✨Be Ready to Discuss KPIs
Familiarise yourself with key performance indicators relevant to luxury retail. Be prepared to discuss how you've used data to drive sales and improve team performance. This shows that you're results-oriented and understand the business side of retail management.
✨Emphasise Your Coaching Experience
Since coaching is a big part of the role, think of ways you've developed team members in previous positions. Share stories that illustrate your ability to create a positive work environment and foster team spirit, which aligns perfectly with CELINE's values.
