At a Glance
- Tasks: Drive sales and deliver exceptional client experiences in a luxury retail environment.
- Company: Join CELINE, an iconic French fashion house under the LVMH Group.
- Benefits: Inclusive work culture, opportunities for growth, and a chance to work with luxury products.
- Other info: CELINE values diversity and offers personalized support for all employees.
- Why this job: Be part of a passionate team and connect with clients through luxury fashion.
- Qualifications: 1 year of sales experience in fashion or luxury, with a client-centric mindset.
The predicted salary is between 30000 - 40000 £ per year.
CELINE, founded in 1945 by Céline Vipiana, is an iconic French Leather-Goods, Fashion & Couture House belonging to the LVMH Group. To have a chance of joining CELINE, you must thrive as a team player in a fast-paced environment amongst passionate, agile, and authentic people.
YOUR WORK ENVIRONMENT
As a Client Advisor at CELINE, you will report to the Team Manager and play a key role in driving sales and delivering an exceptional client experience. Your passion for our collections and commitment to excellence will enable you to build meaningful connections with clients, embodying the sophistication and timelessness of the Maison. Collaborating with your team, you will contribute to upholding CELINE's prestigious brand image in every interaction.
Job responsibilities
- Business Development
- Contribute to the store's business success by achieving and exceeding sales targets, demonstrating a strong commercial mindset, and deep product knowledge.
- Proactively engage with clients to understand their needs, offering tailored recommendations and complementary products that enhance their experience with CELINE.
- Utilize cross-selling techniques to maximize sales opportunities and introduce clients to the full range of CELINE's offerings.
- Team and People
- Foster a positive team spirit by collaborating closely with your colleagues, supporting each other in achieving both individual and collective goals.
- Contribute to a harmonious work environment where every team member feels valued and motivated to deliver their best.
- Client Development
- Deliver an exceptional client experience by welcoming, advising, and providing unparalleled service to each client, ensuring their journey with CELINE is memorable.
- Build and nurture lasting relationships with clients through personalized clienteling, cultivating loyalty and long-term connections.
- Leverage cross-selling strategies to deepen client engagement and drive repeat purchases.
- Operations Excellence
- Uphold CELINE's standards of compliance by adhering to internal procedures and guidelines, ensuring smooth and efficient store operations.
- Be actively part of the operational life of the store: Visual merchandising, restocking, transfers, after-sales service, inventory management.
- Image & Brand
- Serve as a CELINE ambassador, embodying the Maison's values and excellence in every client interaction.
- Share the rich history and stories behind our products, captivating clients with engaging storytelling that deepens their connection to the brand.
- Maintain the highest standards of visual merchandising and personal presentation, contributing to the elegant and sophisticated image of CELINE.
Profile
- KEY FOR SUCCESS
- You bring at least 1 year of professional experience in sales, within the fashion or luxury industry.
- Passion for luxury fashion and a deep understanding of CELINE's products, heritage, and brand identity.
- Client-centric mindset with a focus on delivering exceptional experiences and building lasting relationships.
- A passion for challenges and a collective drive to achieve set objectives.
- Initiative, a sense of service, natural curiosity, open-mindedness, optimism, and empathy are crucial for success at CELINE.
- Adaptability and flexibility to meet the demands of a dynamic retail environment.
- Strong ethical compass and commitment to compliance and corporate social responsibility.
- Languages
- French and English, proficiency of other language(s) will be an advantage.
OTHER INFORMATION
OUR COMMITMENT
As part of our #CELINECARES approach, CELINE is committed to building an inclusive and respectful work environment where every employee can develop and thrive. We value diversity in all its forms — origins, identities, orientations, generations, abilities and life situations — and implement concrete actions to promote inclusion. Our disability policy aims to ensure equal opportunities for all our talents, with personalized accommodations if necessary. If you require specific assistance during the recruitment process, please do not hesitate to let us know. At CELINE, we believe that the strength of our Maison lies in the uniqueness of our employees.
Client Advisor - CELINE - Harrods in London employer: CELINE
CELINE is an exceptional employer that fosters a creative and inclusive work environment in the heart of London, where employees are encouraged to express their individuality and passion for luxury fashion. With a commitment to diversity and personal growth, CELINE offers unique opportunities for interns to gain hands-on experience in visual merchandising while collaborating with talented teams and contributing to the brand's iconic image. Join us to be part of a dynamic culture that values excellence and innovation, making every day a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Client Advisor - CELINE - Harrods in London
✨Get Down to the Fashion Events
Dive headfirst into local fashion shows, trade fairs, and networking events. These are golden opportunities to meet industry pros and showcase your passion for the industry in person. Plus, it gives you the chance to chat about potential roles at places like CELINE!
✨Join Fashion-Focused Communities
Become a part of online fashion communities on platforms like Instagram or Pinterest. Participate in discussions and share your insights on trends or your personal style journey. It’s a great way to get noticed by brands looking to fill positions, including CELINE.
✨Craft a Rock-Solid Portfolio
Since you're aiming for a full-time gig, your portfolio should reflect not just your best work but also your personality. Whether it’s lookbooks, design sketches, or styling projects, make sure it screams 'you' and includes a bit about why you’d be a perfect fit for CELINE.
✨Leverage Your University Connections
If you’re fresh out of university, don’t underestimate your career services. They often have partnerships with fashion companies for internships and entry-level roles. Use this to your advantage and connect with them to find any openings at CELINE!
We think you need these skills to ace Client Advisor - CELINE - Harrods in London
Some tips for your application 🫡
Showcase Your Style:In the fashion-apparel industry, your personal style and understanding of current trends are crucial. Make sure your CV and cover letter reflect your unique fashion sense – use visuals if you can and highlight any fashion-related experiences or projects that show off your flair!
Highlight Relevant Experience:When you're applying for a full-time role, be sure to focus on any past roles or internships in fashion that’ve honed your skills. Whether that's working in retail, fashion design, or marketing, quantify your achievements and show how they relate to the role at CELINE.
Include a Strong Portfolio:An impressive portfolio is key in fashion! Make sure to include a link to your online portfolio in your CV, showcasing your best work, be it designs, campaigns, or styling projects. This is your chance to let your creativity shine and demonstrate your abilities to CELINE!
Craft a Standout Cover Letter:Use your cover letter to weave in your passion for fashion and the specific reasons you want to work at CELINE. Share your vision of how you'd contribute to their brand and why you're excited about their work. Tailoring this will make you stand out from the crowd!
How to prepare for a job interview at CELINE
✨Showcase Your Style Portfolio
For a role in the fashion-apparel industry, having a well-curated portfolio is essential. Ensure you include your best work that reflects your style and creativity, whether it's sketches, lookbooks, or completed designs. Be ready to discuss your design process and the inspirations behind your pieces!
✨Know the Latest Trends and Brands
Being well-versed in current fashion trends and influential brands can give you a leg up in the interview. Get familiar with what’s trending in the market and know your competitors. This shows your passion for the industry and helps you connect your work experience to current fashion trajectories.
✨Demonstrate Your Collaboration Skills
In a full-time fashion role, collaboration is key, whether you’re working with designers, marketers, or suppliers. Be prepared to share experiences where you successfully worked as part of a team or navigated challenges with colleagues. This will highlight your ability to adapt and thrive in a fast-paced environment.
✨Dress the Part
This might sound obvious, but in fashion, how you present yourself is part of your brand. Wear something that represents your personal style while still aligning with the company’s aesthetic. It’s a great way to show you understand the industry's essence and can embody the brand’s image!
