At a Glance
- Tasks: Manage stock operations and e-commerce for a luxury fashion brand.
- Company: Join CELINE, an iconic French fashion house under the LVMH Group.
- Benefits: Inclusive work environment, opportunities for growth, and a chance to be part of a luxury brand.
- Other info: Diverse and supportive workplace committed to employee development.
- Why this job: Be a key player in a fast-paced team and make an impact in the fashion industry.
- Qualifications: 2 years of experience in sales, preferably in fashion or luxury.
The predicted salary is between 25000 - 30000 £ per year.
CELINE, founded in 1945 by Céline Vipiana, is an iconic French Leather-Goods, Fashion & Couture House belonging to the LVMH Group.
To have a chance of joining CELINE, you must thrive as a team player in a fast-paced environment amongst passionate, agile, and authentic people.
YOUR WORK ENVIRONMENT
As stock controller, and part of the operations team in CELINE Bicester, you will participate in back of house operations and you will be in charge of stock management and e-commerce.
- YOUR IMPACT
- Ensure all internal stock transfers are properly recorded at the time of movement, where necessary find solutions to outstanding, missing or unaccounted items;
- Ensure all products are boxed, labelled and stored correctly in the stockroom and products on display are properly maintained to reduce stock damage;
- Transfer stock between stores when needed;
- Ensure that all processes are completed thoroughly, with relevant paperwork filed in an organised way;
- Receive all deliveries and check that the stock delivered corresponds to the invoices and no stock is damaged;
- Maintain replenishment to ensure sufficient availability of products on the shop floor at all times;
- Ensure stock loss is minimised by conducting weekly rotated inventories and bi-annual stock takes.
These inventories should be sent as a 'recap' on a friday to your line manager and daily to your financial coordinator;
- Resolve stock discrepancies by searching for missing products and double checking all stock internal loans (soft and hard copies) and relevant movements of stock in and out of the business;
- Responsible for pick and pack of e-commerce sales;
- Take care of returns from e-commerce sales;
- Update e-commerce sales sheets daily;
- Responsible for shipping the samples to portugal for product shoots;
- In charge of uploading samples images for e-commerce;
- Client service email.
- OUR COMMITMENT
As part of our #CELINECARES approach, CELINE is committed to building an inclusive and respectful work environment where every employee can develop and thrive.
We value diversity in all its forms - origins, identities, orientations, generations, abilities and life situations - and implement concrete actions to promote inclusion.
Our disability policy aims to ensure equal opportunities for all our talents, with personalized accommodations if necessary.
If you require specific assistance during the recruitment process, please do not hesitate to let us know.
At CELINE, we believe that the strength of our Maison lies in the uniqueness of our employees.
KEY FOR SUCCESS
Experience
You bring at least 2 year of professional experience in sales, within the fashion or luxury industry.
Competencies
- Experience in e-commerce;
- Good team player with a passion for fashion;
- Ability to prioritise and be able to multitask;
- Ability to establish a proactive approach in tackling issues and seek to identify and implement solutions;
- A commitment to achieving and exceeding targets whilst focusing on the client's needs and experience;
- Excellent personal presentation - a celine brand ambassador;
- Understanding of retail kpis;
- A fluent level in English is essential and additional languages are an advantage.
- #J-18808-Ljbffr
Stock Operations Associate - Celine - Bicester employer: CELINE
CELINE is an exceptional employer that fosters a creative and inclusive work environment in the heart of London, where employees are encouraged to express their individuality and passion for luxury fashion. With a commitment to diversity and personal growth, CELINE offers unique opportunities for interns to gain hands-on experience in visual merchandising while collaborating with talented teams and contributing to the brand's iconic image. Join us to be part of a dynamic culture that values excellence and innovation, making every day a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Stock Operations Associate - Celine - Bicester
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like CELINE, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like CELINE!
We think you need these skills to ace Stock Operations Associate - Celine - Bicester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at CELINE, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at CELINE and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show CELINE that you’re ready to jump in and contribute right away!
How to prepare for a job interview at CELINE
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
