At a Glance
- Tasks: Drive sales and deliver exceptional client experiences in a luxury fashion environment.
- Company: Join CELINE, an iconic French luxury brand under the LVMH Group.
- Benefits: Inclusive work culture, opportunities for personal growth, and a chance to work with luxury products.
- Other info: CELINE values diversity and offers personalized support for all employees.
- Why this job: Be part of a passionate team and make meaningful connections with clients.
- Qualifications: 1 year of sales experience in fashion or luxury, with a passion for client service.
The predicted salary is between 22050 - 26950 £ per year.
CELINE, founded in 1945 by Céline Vipiana, is an iconic French Leather-Goods, Fashion & Couture House belonging to the LVMH Group.
To have a chance of joining CELINE, you must thrive as a team player in a fast-paced environment amongst passionate, agile, and authentic people.
YOUR WORK ENVIRONMENT
As a Client Advisor at CELINE, you will report to the Team Manager and play a key role in driving sales and delivering an exceptional client experience.
Your passion for our collections and commitment to excellence will enable you to build meaningful connections with clients, embodying the sophistication and timelessness of the Maison.
Collaborating with your team, you will contribute to upholding CELINE’s prestigious brand image in every interaction.
- YOUR IMPACT
- Business Development
- Contribute to the store’s business success by achieving and exceeding sales targets, demonstrating a strong commercial mindset, and deep product knowledge.
- Proactively engage with clients to understand their needs, offering tailored recommendations and complementary products that enhance their experience with CELINE.
Utilize cross-selling techniques to maximize sales opportunities and introduce clients to the full range of CELINE’s offerings.
- Team and People
- Foster a positive team spirit by collaborating closely with your colleagues, supporting each other in achieving both individual and collective goals.
- Contribute to a harmonious work environment where every team member feels valued and motivated to deliver their best.
- Client Development
- Deliver an exceptional client experience by welcoming, advising, and providing unparalleled service to each client, ensuring their journey with CELINE is memorable.
- Build and nurture lasting relationships with clients through personalized clienteling, cultivating loyalty and long-term connections.
Leverage cross-selling strategies to deepen client engagement and drive repeat purchases.
- Operations Excellence
- Uphold CELINE’s standards of compliance by adhering to internal procedures and guidelines, ensuring smooth and efficient store operations.
- Be actively part of the operational life of the store: Visual merchandising, restocking, transfers, after-sales service, inventory management.
- Image & Brand
- Serve as a CELINE ambassador, embodying the Maison’s values and excellence in every client interaction.
- Share the rich history and stories behind our products, captivating clients with engaging storytelling that deepens their connection to the brand.
- Maintain the highest standards of visual merchandising and personal presentation, contributing to the elegant and sophisticated image of CELINE.
- KEY FOR SUCCESS
Experience
- You bring at least 1 year of professional experience in sales, within the fashion or luxury industry.
- Passion for luxury fashion and a deep understanding of CELINE's products, heritage, and brand identity.
- Client-centric mindset with a focus on delivering exceptional experiences and building lasting relationships.
- A passion for challenges and a collective drive to achieve set objectives.
- Initiative, a sense of service, natural curiosity, open-mindedness, optimism, and empathy are crucial for success at CELINE.
- Adaptability and flexibility to meet the demands of a dynamic retail environment.
- Strong ethical compass and commitment to compliance and corporate social responsibility.
Languages
- French and English, proficiency of other language(s) will be an advantage
- OUR COMMITMENT
As part of our #CELINECARES approach, CELINE is committed to building an inclusive and respectful work environment where every employee can develop and thrive.
We value diversity in all its forms — origins, identities, orientations, generations, abilities and life situations — and implement concrete actions to promote inclusion.
Our disability policy aims to ensure equal opportunities for all our talents, with personalized accommodations if necessary.
If you require specific assistance during the recruitment process, please do not hesitate to let us know.
At CELINE, we believe that the strength of our Maison lies in the uniqueness of our employees.
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Client Advisor - Celine - Bicester (1 year FTC) employer: CELINE
CELINE in Bicester offers an exceptional work environment for those passionate about luxury fashion. With a strong emphasis on employee growth and collaboration, team members enjoy a supportive culture that fosters creativity and excellence. The opportunity to represent a prestigious brand while building meaningful client relationships makes CELINE an attractive employer for aspiring luxury retail professionals.
StudySmarter Expert Advice🤫
We think this is how you could land Client Advisor - Celine - Bicester (1 year FTC)
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Client Advisor - Celine - Bicester (1 year FTC)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to CELINE:Don’t forget to personalise your application for CELINE! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at CELINE
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that CELINE offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at CELINE and contribute positively during your temporary stint.
