At a Glance
- Tasks: Help customers tackle complex integration challenges and optimise their platform use.
- Company: Join Celigo, a leading iPaaS company revolutionising integration and automation.
- Benefits: Enjoy 28 days vacation, wellness days, tech stipends, and career development.
- Other info: Remote-first culture with a focus on collaboration and continuous learning.
- Why this job: Make a real impact by empowering businesses with innovative integration solutions.
- Qualifications: 5+ years in a technical customer-facing role and strong problem-solving skills.
The predicted salary is between 63000 - 77000 £ per year.
At Celigo, we believe integration should empower - not exhaust - innovation.
As a modern Integration and Automation Platform (i Paa S), we’re on a mission to simplify how companies integrate, automate, and optimize processes.
Powered by game-changing technology like runtime AI and prebuilt, mission-critical integrations, Celigo is redefining how businesses connect their world.
The
Technical Partner Enablement Manager is a highly technical, customer-facing role focused on helping customers overcome complex platform challenges that extend beyond standard adoption support.
This role provides deep product expertise, architectural guidance, and hands‑on technical enablement to help customers successfully implement, scale, and optimize their use of the platform.
Technical Adoption Specialists bridge the gap between Support and Professional Services, partnering closely with Adoption Specialists and Account Managers to resolve advanced adoption blockers while enabling customers to build durable, scalable solutions.
What would you do if hired?
- Advanced Technical Adoption Support
- Engage with customers and partners on complex, product-deep challenges that require advanced technical expertise.
- Diagnose and resolve adoption blockers related to architecture, configuration, performance, and platform capabilities.
- Provide technical guidance and best practices to help customers scale and optimize their integrations.
- Cross-Functional Partnership
- Act as a technical escalation point for Adoption Specialists when challenges exceed standard adoption support.
- Partner with Support, Product, Sales and Professional Services to ensure clear ownership, smooth handoffs, and efficient resolution paths.
- Customer Enablement & Expertise
- Deliver technical consultation through structured programs such as Ask the Expert.
- Educate customers and partners on advanced platform capabilities, design patterns, and implementation strategies.
- Translate complex technical concepts into actionable guidance aligned to customer goals.
- Platform Expertise & Continuous Improvement
- Maintain deep expertise across core platform features and advanced functionality.
- Identify recurring technical adoption challenges and contribute feedback to improve documentation, tooling, and adoption programs.
- Support the creation and refinement of technical enablement materials and internal best practices.
Who are we looking for?
Skills & Abilities
- Ability to identify upsell and cross-sell opportunities and communicate them to the sales team.
- Deep technical aptitude with strong problem-solving skills
- Ability to reason through complex system architectures and workflows
- Strong customer communication skills, including explaining technical concepts clearly
- Collaborative mindset across Customer Success, Product, Support, Sales and Professional Services
- High ownership mentality with comfort operating in ambiguous scenarios
Education & Experience
- Bachelor's Degree in Business, Engineering, Information Systems, Computer Science (BSc, MCA), or other related disciplines.
- At least five (5) years in a technical customer-facing role (Technical CSM, Solutions Consultant, Support Engineer, Implementation Consultant, etc.)
- Hands‑on experience with APIs, integrations, data flows, and Saa S platforms
- Experience discussing and documenting business strategy.
- Experience working in a fast‑paced environment with the ability to manage multiple concurrent projects.
- Experience with CRM (Salesforce, Dynamics, etc.), ERP (Net Suite, Intacct, etc), e Commerce (Magento, Shopify, etc), and/or application integration is preferred.
- Experience in a startup and product development environment is highly desired, along with experience launching a complex Enterprise Software Product.
- Experience being involved with client meetings as you educate, train, and advise clients on how to successfully utilize and implement Celigo products.
- Experience being involved with client calls to uncover customers’ desired business outcomes, business process requirements, and critical success factors.
- Celigo is proud to be
- A 2025 Gartner Customers’ Choice for i Paa S. The only vendor to receive this award.
- Celigo is a Visionary in the Gartner Magic Quadrant for i Paa S for the second consecutive year
- Celigo is ranked #1 i Paa S on G2 for multiple quarters and named a Leader in both B2B/EDI and API Management.
- Celigo is a leading intelligent automation platform that puts the power of automation in the hands of every team, unifying workflows from the predictable to the fully agentic in a single platform.
- Remote-first culture, built on trust, collaboration, and transparency
- A high-growth, inclusive work environment where innovation thrives and ideas are implemented
- Lightspeed learning opportunities to keep you at the leading edge of your field
- Exceptional coworkers who challenge and inspire you daily
• Competitive compensation and benefits, including
- 28 days of vacation (accrued)
- Wellness days and holidays to recharge
- Parental leave and a generous benefits stipend
- Monthly tech stipend
- Recognition and career development opportunities
- Diversity, Equity, Inclusion, and Accessibility
As a company, one of the values we hold most dear is fostering a safe, collaborative environment to bring out the best in us, so we created our Taking a Stand Initiative.
Our TAS initiative is a volunteer committee open to all Celigans, with representation from underrepresented voices within our company.
We believe, unequivocally, that everyone deserves to be in a place where they feel welcome as they are.
Learn more about Taking a Stand .
Celigo is proud to be an equal-opportunity workplace.
We are committed to equal employment opportunities regardless of race, color, ancestry, national origin, religion, creed, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military and veteran status, or any other characteristic protected by applicable law.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
#J-18808-Ljbffr
Partner Technical Enablement Manager employer: Celigo, Inc.
Celigo, Inc. is an exceptional employer that fosters a collaborative and innovative work culture, where your technical skills can truly shine. Located in a dynamic environment, we offer comprehensive employee growth opportunities, competitive benefits, and the chance to work alongside passionate professionals dedicated to customer success and cutting-edge technology.
StudySmarter Expert Advice🤫
We think this is how you could land Partner Technical Enablement Manager
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Celigo, Inc. or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Celigo, Inc..
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Celigo, Inc..
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Celigo, Inc. that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Partner Technical Enablement Manager
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Celigo, Inc..
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Celigo, Inc. and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Celigo, Inc.
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Celigo, Inc. uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
