At a Glance
- Tasks: Manage key customer accounts and lead project teams to deliver exceptional results.
- Company: Celestra delivers top-notch IT services to leading brands in hospitality and retail.
- Benefits: Enjoy a bonus scheme, private medical insurance, and modern office perks like free snacks.
- Other info: Flexible working options and opportunities for career development await you!
- Why this job: Join a dynamic team, develop your skills, and make a real impact on client success.
- Qualifications: Proven project management experience; hospitality or retail background is a plus.
The predicted salary is between 30000 - 50000 £ per year.
Project Manager
Milton Keynes | Monday to Friday
Up to £40,000 + Car Allowance (£400 per month)
Company Bonus + Private Medical
Celestra is a successful and dynamic Company delivering IT services nationally to the best brand names in the hospitality and retail industries. We build on the essential ingredients required to build strong, long-term partnerships. We become an extension of our Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none.
About the Role
As a Project Manager, you will oversee the day-to-day management of key customer accounts, maintaining strong relationships and leading a project team. Your expertise will ensure the successful execution of projects from start to finish, meeting deadlines, staying within budget and delivering exceptional results.
What Youll Do:
- Client Management: Act as the main client contact, ensuring KPIs are met and satisfaction remains high.
- Risk & Change Control: Manage project risks and scope changes, including SoWs and change control processes.
- Cost Control: Review P&L and manage costs to drive profitability.
- Billing & Invoicing: Ensure accurate and timely client billing and invoicing.
- Reporting: Create and present project reports for review meetings and stakeholders.
- Team Leadership: Lead and support a project team through 1:1s, mentoring, and training opportunities.
- Issue Escalation: Handle on-site escalations, providing quick and effective solutions.
- Project Coordination: Oversee multiple projects and teams to ensure smooth delivery.
- Field Resource Management: Build strong relationships with field teams and support forecasting needs.
- Stakeholder Collaboration: Work closely with internal and external stakeholders for aligned project execution.
What Youll Bring:
- Project Management Expertise:Proven ability in leading physical complex projects, with a strong focus on delivering results on time and within budget.
- Industry Experience: Experience in the hospitality or retail sector is desirable (desirable not essential).
- Leadership: Skilled in mentoring and coaching junior team members also managing office-based and remote teams.
- Budget Management: Proven ability to manage budgets and control costs across projects.
- Tech-Savvy: Proficient with project management tools and MS Office.
- Customer-Focused: Strong record of delivering client-focused solutions and building relationships.
- Network Knowledge: Familiar with network infrastructure, data, power, and Wi-Fi (desirable not essential).
- Travel Willingness: Holds a full UK license and willing to travel, including overnight stays.
What We Offer
- Discretionary Company Bonus Scheme (Paid twice yearly)
- Career Development Ongoing professional development and clear internal progression routes
- Recognition & Rewards From Star of the Month to Team Hug and spontaneous shout-outs
- Private Medical Insurance Including 24/7 digital GP access, so youre covered round the clock.
- Employee Assistance Programme (EAP) 24/7 confidential support, whatever life throws your way.
- 25 days holiday, increasing to 28 days after 3 years service plus all the UK bank holidays off.
- Holiday Trading Fancy a bit more time off? You can buy extra holiday anytime through the year.
- Cycle to Work Scheme Plus seasonal health perks like free flu jabs and eye tests on us.
- Tech Payment Scheme In partnership with Currys, spread the cost of your next must-have gadget.
- Brilliant Discounts Enjoy savings on the high street, in restaurants, and on your travels
Office Perks
- Fresh Fruit Delivery every week, plus breakfast, lunch on site and a cheap tuck shop (everything priced at 50p)
- Modern Offices With parking, pool table, ping pong, and our very own pub garden for a proper summer BBQ.
- On-Site Treats A daily coffee van to perk you up, and an ice cream van when the suns out.
- Team Socials From team parties to charity fundraisers, theres always something going on.
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Project Manager in Milton Keynes employer: Celestra
Celestra is an exceptional employer that prioritises employee well-being and professional growth, offering a vibrant work culture enriched with team socials, modern office amenities, and generous benefits such as private medical insurance and a bonus scheme. As a Project Manager, you will thrive in a dynamic environment where your leadership skills are nurtured, and your contributions directly impact the success of key customer accounts in the hospitality and retail sectors, all while enjoying the perks of a supportive and engaging workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Project Manager in Milton Keynes
✨Tip Number 1
Familiarise yourself with the hospitality and retail sectors. Understanding the specific challenges and trends in these industries can give you an edge during interviews, showing that you're not just a project manager but one who understands the context of your clients' needs.
✨Tip Number 2
Network with professionals in the project management field, especially those who have experience in hospitality or retail. Attend industry events or join relevant online forums to build connections that could lead to referrals or insider information about the role.
✨Tip Number 3
Brush up on your project management tools and software. Being tech-savvy is crucial for this role, so make sure you're comfortable with popular project management platforms and can discuss how you've used them effectively in past projects.
✨Tip Number 4
Prepare to discuss your leadership style and experiences in mentoring others. This role requires strong team leadership, so be ready to share specific examples of how you've successfully led teams and supported their development.
We think you need these skills to ace Project Manager in Milton Keynes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant project management experience, especially in the hospitality or retail sectors. Use specific examples that demonstrate your ability to manage budgets, lead teams, and deliver projects on time.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for project management and your understanding of Celestra's mission. Mention how your skills align with their needs, particularly in client management and risk control.
Highlight Leadership Skills:Emphasise your leadership abilities in both your CV and cover letter. Provide examples of how you've mentored team members or managed remote teams effectively, as this is crucial for the role.
Showcase Technical Proficiency:Mention your familiarity with project management tools and MS Office in your application. If you have experience with network infrastructure, data, power, or Wi-Fi, be sure to include that as well, even if it's not essential.
How to prepare for a job interview at Celestra
✨Showcase Your Project Management Skills
Be prepared to discuss your previous project management experiences in detail. Highlight specific projects where you successfully managed timelines, budgets, and team dynamics, as this role requires a proven ability to deliver results.
✨Demonstrate Client Management Expertise
Since the role involves acting as the main client contact, share examples of how you've maintained strong client relationships in the past. Discuss how you ensured client satisfaction and met KPIs, as this will be crucial for success in the position.
✨Prepare for Risk and Change Control Questions
Expect questions about how you handle project risks and scope changes. Be ready to explain your approach to managing these aspects, including any tools or processes you use to keep projects on track.
✨Emphasise Team Leadership and Mentoring
This role requires leading and supporting a project team, so be sure to highlight your leadership style. Share experiences where you've mentored junior team members or facilitated team development, showcasing your ability to foster a collaborative environment.
