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- Tasks: Travel across Scotland to install and maintain IT equipment for top brands.
- Company: Join Celestra, a dynamic company delivering IT services in hospitality and retail.
- Benefits: Enjoy a company vehicle, competitive salary, private medical insurance, and 31 days holiday.
- Other info: Ongoing professional development and clear career progression opportunities.
- Why this job: Make a real impact while developing your skills in a fast-paced environment.
- Qualifications: Experience with EPoS installations and strong computer literacy required.
The predicted salary is between 30000 - 40000 £ per year.
Celestra is a successful and dynamic Company delivering IT services nationally to the best brand names in the hospitality and retail industries. We build on the essential ingredients required to build strong, long-term partnerships. We become an extension of our Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none.
You will travel daily to customer sites across the Hospitality & Retail sectors to replace, swap, or repair IT devices covering Scotland, ideally based within the Edinburgh and Glasgow corridor. The role includes regular travel, occasional overnight stays, and a 5-day schedule across 7 days, including alternate weekends. Shifts typically run between 08:30-17:30 but may vary from 06:00-21:00 depending on the client.
- Installation: Install, refurbish, and maintain IT equipment including tills, Chip & PIN devices, tablets, digital signage, media screens, kitchen systems, Wi-Fi infrastructure, and structured cabling (Cat5/5e/6 and fibre).
- Site Services: Carry out equipment swap-outs, repairs, and support activities, ensuring all processes, documentation, and customer requirements are followed accurately.
- Cabling & Termination: Install and terminate network cabling to patch panels and modules in line with industry standards.
- Site Work: Conduct site surveys, audits, and research to support installations and project delivery.
- Team Support: Provide support to colleagues both in the field and at head office, maintaining consistently high quality and service standards.
- Compliance: Adhere to all health and safety policies, risk assessments, and on-site procedures always.
Strong experience with EPoS installations, ideally within Retail or Hospitality environments. Familiar with Cat5e/Cat6 data cabling and IT equipment configuration. Confident in setting up and supporting IT systems, with strong computer literacy and a high level of accuracy in documentation.
Travel Requirements: Hold a full UK driving licence and be willing to travel as required, including possible overnight stays.
Career Development: Ongoing professional development and clear internal progression routes.
- Bonus Scheme Paid twice yearly (June and December)
- Private Medical Insurance Including 24/7 digital GP access
- Holiday Trading - Buy extra holiday anytime through the year
- Cycle to Work Scheme
- Tech Payment Scheme in partnership with Currys
- Brilliant Discounts on the high street, in restaurants, and on your travels
- 31 days holiday (inclusive of Bank Holidays)
- Employee Assistance Programme (EAP) 24/7 confidential support
Service Engineer (Networking) in Livingston employer: Celestra Ltd
Contact Detail:
Celestra Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer (Networking) in Livingston
✨Tip Number 1
Network like a pro! Attend industry events, meet-ups, or even local tech fairs. Chatting with folks in the hospitality and retail sectors can open doors you didn’t even know existed.
✨Tip Number 2
Get your hands dirty! If you can, volunteer for projects or internships that involve EPoS installations or IT support. Real-world experience is gold when it comes to impressing potential employers.
✨Tip Number 3
Show off your skills! Create a portfolio showcasing your past work with IT equipment, cabling, or customer service. A visual representation of what you can do can really set you apart from the crowd.
✨Tip Number 4
Apply through our website! We’re always on the lookout for passionate Service Engineers. Plus, it’s a great way to get noticed directly by our hiring team. Don’t miss out!
We think you need these skills to ace Service Engineer (Networking) in Livingston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Engineer role. Highlight your experience with EPoS installations and IT equipment configuration, as these are key for us. Use specific examples that showcase your skills in networking and customer service.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you’re excited about working with Celestra and how your background fits the job description. Don’t forget to mention your willingness to travel and your full UK driving licence.
Showcase Your Technical Skills: We want to see your technical prowess! Be sure to include any relevant certifications or training related to network cabling and IT systems. Mention your familiarity with Cat5e/Cat6 cabling and any hands-on experience you have.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application directly and keep track of it. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Celestra Ltd
✨Know Your Tech
Make sure you brush up on your knowledge of IT equipment, especially EPoS systems and networking. Be ready to discuss your experience with installing and maintaining devices like tills and Wi-Fi infrastructure, as this will show you're a great fit for the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, particularly in field support. Think about times when you had to troubleshoot issues on-site or adapt to unexpected changes, as this will demonstrate your ability to think on your feet.
✨Understand the Company Culture
Research Celestra and their approach to customer service in the hospitality and retail sectors. Being able to articulate how your values align with theirs will help you stand out as a candidate who is not just qualified but also a good cultural fit.
✨Plan Your Journey
Since the role involves travel across Scotland, make sure you know the areas you'll be covering. Plan your route and consider potential traffic or delays. This shows that you're organised and ready to hit the ground running from day one.