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- Tasks: Travel across Scotland to install and maintain IT equipment in hospitality and retail sectors.
- Company: Dynamic IT services company with a focus on strong client partnerships.
- Benefits: Company vehicle, fuel card, private medical insurance, and 31 days holiday.
- Other info: Ongoing professional development and clear progression routes available.
- Why this job: Join a team that delivers exceptional customer experiences and grow your career in tech.
- Qualifications: Experience with EPoS installations and strong computer literacy required.
The predicted salary is between 30000 - 40000 £ per year.
Celestra is a successful and dynamic Company delivering IT services nationally to the best brand names in the hospitality and retail industries. We build on the essential ingredients required to build strong, long-term partnerships. We become an extension of our Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none.
You will travel daily to customer sites across the Hospitality & Retail sectors to replace, swap, or repair IT devices covering Scotland, ideally based within the Edinburgh and Glasgow corridor. The role includes regular travel, occasional overnight stays, and a 5-day schedule across 7 days, including alternate weekends. Shifts typically run between 08:30-17:30 but may vary from 06:00-21:00 depending on the client.
- Installation: Install, refurbish, and maintain IT equipment including tills, Chip & PIN devices, tablets, digital signage, media screens, kitchen systems, Wi-Fi infrastructure, and structured cabling (Cat5/5e/6 and fibre).
- Site Services: Carry out equipment swap-outs, repairs, and support activities, ensuring all processes, documentation, and customer requirements are followed accurately.
- Cabling & Termination: Install and terminate network cabling to patch panels and modules in line with industry standards.
- Site Work: Conduct site surveys, audits, and research to support installations and project delivery.
- Team Support: Provide support to colleagues both in the field and at head office, maintaining consistently high quality and service standards.
- Compliance: Adhere to all health and safety policies, risk assessments, and on-site procedures always.
Strong experience with EPoS installations, ideally within Retail or Hospitality environments. Familiar with Cat5e/Cat6 data cabling and IT equipment configuration. Confident in setting up and supporting IT systems, with strong computer literacy and a high level of accuracy in documentation.
Travel Requirements: Hold a full UK driving licence and be willing to travel as required, including possible overnight stays.
Career Development: Ongoing professional development and clear internal progression routes.
- Bonus Scheme: Paid twice yearly (June and December).
- Private Medical Insurance: Including 24/7 digital GP access, so you’re covered round the clock.
- Holiday Trading: Fancy a bit more time off? You can buy extra holiday anytime through the year.
- Cycle to Work Scheme: Plus seasonal health perks like free flu jabs and eye tests on us.
- Tech Payment Scheme: In partnership with Currys, spread the cost of your next must-have gadget.
- Brilliant Discounts: Enjoy savings on the high street, in restaurants, and on your travels.
- 31 days holiday: Inclusive of Bank Holidays.
- Employee Assistance Programme (EAP): 24/7 confidential support, whatever life throws your way.
Field Training Engineer in Livingston employer: Celestra Ltd
Contact Detail:
Celestra Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Training Engineer in Livingston
✨Tip Number 1
Network like a pro! Attend industry events or local meetups in Edinburgh and Glasgow. Chat with folks in the hospitality and retail sectors, and don’t be shy about mentioning your interest in the Field Training Engineer role. You never know who might have a lead!
✨Tip Number 2
Get your hands dirty! If you can, volunteer for projects or gigs that involve IT installations or support. This not only boosts your CV but also gives you real-world experience that’ll impress potential employers.
✨Tip Number 3
Show off your skills! Create a portfolio showcasing your past work with EPoS installations or IT equipment configuration. A visual representation of your expertise can really set you apart from the crowd.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are keen on joining us at Celestra. It shows initiative and gives you a better chance to stand out in the hiring process.
We think you need these skills to ace Field Training Engineer in Livingston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Training Engineer role. Highlight your experience with EPoS installations and IT equipment configuration, as these are key for us at Celestra.
Showcase Your Skills: In your cover letter, don’t just list your skills—show us how you've used them in real situations. We want to see examples of your problem-solving abilities and how you’ve maintained high service standards.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your experience and qualifications quickly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Celestra Ltd
✨Know Your Tech
Make sure you brush up on your knowledge of IT equipment, especially EPoS systems and cabling standards. Being able to discuss your experience with installing and maintaining these systems will show that you're the right fit for the role.
✨Showcase Your Customer Service Skills
Since this role involves working closely with clients in the hospitality and retail sectors, be prepared to share examples of how you've provided exceptional customer service in the past. Highlight any experiences where you resolved issues or improved client satisfaction.
✨Plan Your Travel Logistics
As travel is a big part of this job, think about how you'll manage your time and routes. Mentioning your familiarity with the Edinburgh and Glasgow areas can demonstrate your readiness for the role and your ability to efficiently reach client sites.
✨Emphasise Teamwork
This position requires collaboration with colleagues both in the field and at head office. Be ready to discuss how you've worked effectively in teams before, and how you can contribute to maintaining high service standards together.