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- Tasks: Travel across Scotland to install and maintain IT equipment for top brands.
- Company: Celestra Limited, a dynamic IT services company in hospitality and retail.
- Benefits: Up to £33,000 salary, company vehicle, private medical insurance, and 31 days holiday.
- Other info: Enjoy perks like discounts, ongoing training, and a supportive work environment.
- Why this job: Join a team that values your skills and offers real career growth opportunities.
- Qualifications: Experience with EPoS installations and strong communication skills required.
The predicted salary is between 33000 - 33000 £ per year.
Celestra is a successful and dynamic Company delivering IT services nationally to the best brand names in the hospitality and retail industries. We build on the essential ingredients required to build strong, long-term partnerships. We become an extension of our Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none.
About the Role
You'll travel daily to customer sites across the Hospitality & Retail sectors to replace, swap, or repair IT devices covering Scotland, ideally based within the Edinburgh and Glasgow corridor. The role includes regular travel, occasional overnight stays, and a 5-day schedule across 7 days, including alternate weekends. Shifts typically run between 08:30-17:30 but may vary from 06:00-21:00 depending on the client.
What Youll Do
- Installation: Install, refurbish, and maintain IT equipment including tills, Chip & PIN devices, tablets, digital signage, media screens, kitchen systems, Wi-Fi infrastructure, and structured cabling (Cat5/5e/6 and fibre).
- Site Services: Carry out equipment swap-outs, repairs, and support activities, ensuring all processes, documentation, and customer requirements are followed accurately.
- Client Communication: Liaise with clients to understand requirements, clearly explain technical issues, and follow agreed escalation procedures when necessary.
- Cabling & Termination: Install and terminate network cabling to patch panels and modules in line with industry standards.
- Site Work: Conduct site surveys, audits, and research to support installations and project delivery.
- Team Support: Provide support to colleagues both in the field and at head office, maintaining consistently high quality and service standards.
- Compliance: Adhere to all health and safety policies, risk assessments, and on-site procedures always.
What Youll Bring
- IT Expertise: Strong experience with EPoS installations, ideally within Retail or Hospitality environments. Familiar with Cat5e/Cat6 data cabling and IT equipment configuration.
- Technical Skills: Confident in setting up and supporting IT systems, with strong computer literacy and a high level of accuracy in documentation.
- Mindset: Proactive, reliable, and able to remain calm under pressure. Takes ownership of tasks and follows through to completion.
- Communication: Communicate clearly and professionally, working effectively with both engineers and clients.
- Organisation: Demonstrate strong multitasking ability and effective time management skills.
- Travel Requirements: Hold a full UK driving licence and is willing to travel as required, including possible overnight stays. Ideally you'll be located on the Edinburgh/Glasgow corridor.
What We Offer
- Career Development: Ongoing professional development and clear internal progression routes.
- Bonus Scheme: Paid twice yearly (June and December).
- Private Medical Insurance: Including 24/7 digital GP access, so you're covered round the clock.
- Holiday Trading: Fancy a bit more time off? You can buy extra holiday anytime through the year.
- Cycle to Work Scheme: Plus seasonal health perks like free flu jabs and eye tests on us.
- Tech Payment Scheme: In partnership with Currys, spread the cost of your next must-have gadget.
- Brilliant Discounts: Enjoy savings on the high street, in restaurants, and on your travels.
- 31 days holiday (inclusive of Bank Holidays).
- Employee Assistance Programme (EAP): 24/7 confidential support, whatever life throws your way.
- Recognition & Rewards: From Star of the Month to Team Hug and spontaneous shout-outs.
Locations
Field Engineer in Glasgow, North East employer: Celestra Ltd
Contact Detail:
Celestra Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer in Glasgow, North East
✨Tip Number 1
Get your networking game on! Reach out to folks in the industry, attend local meetups, or join online forums. You never know who might have a lead on that perfect Field Engineer role.
✨Tip Number 2
Show off your skills! Create a portfolio or a LinkedIn profile that highlights your IT expertise and past projects. This is your chance to shine and demonstrate what you can bring to the table.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or using online resources. Focus on common questions related to IT installations and client communication to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Field Engineer in Glasgow, North East
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Engineer role. Highlight your IT expertise, especially with EPoS installations and cabling experience. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Celestra. Share specific examples of your past experiences that relate to the job description, and don’t forget to show your enthusiasm for the role.
Show Off Your Communication Skills: Since client communication is key in this role, make sure your application reflects your ability to communicate clearly and professionally. We love candidates who can explain technical issues in a way that everyone understands!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Celestra Ltd
✨Know Your Tech
Brush up on your IT knowledge, especially around EPoS systems and cabling standards. Be ready to discuss your experience with installing and maintaining IT equipment, as this will show you understand the role inside out.
✨Show Off Your Communication Skills
Since you'll be liaising with clients regularly, practice explaining technical issues in simple terms. Think of examples where you've successfully communicated with clients or colleagues to resolve problems.
✨Demonstrate Your Proactive Mindset
Prepare to share instances where you've taken ownership of a task or project. Highlight how you remained calm under pressure and what steps you took to ensure everything was completed efficiently.
✨Plan for Travel and Flexibility
Be ready to discuss your willingness to travel and work flexible hours. Mention any previous experiences that required you to adapt your schedule, as this will show you're a good fit for the role's demands.