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- Tasks: Travel across Scotland to install and maintain IT equipment for top brands.
- Company: Celestra Limited, a dynamic IT services company in hospitality and retail.
- Benefits: Up to £33,000 salary, company vehicle, private medical insurance, and 31 days holiday.
- Other info: Enjoy perks like discounts, health benefits, and a supportive work environment.
- Why this job: Join a team that values your skills and offers real career development opportunities.
- Qualifications: Experience with EPoS installations and strong communication skills required.
The predicted salary is between 33000 - 33000 £ per year.
Celestra is a successful and dynamic Company delivering IT services nationally to the best brand names in the hospitality and retail industries. We build on the essential ingredients required to build strong, long-term partnerships. We become an extension of our Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none.
About the Role
You'll travel daily to customer sites across the Hospitality & Retail sectors to replace, swap, or repair IT devices covering Scotland, ideally based within the Edinburgh and Glasgow corridor. The role includes regular travel, occasional overnight stays, and a 5-day schedule across 7 days, including alternate weekends. Shifts typically run between 08:30-17:30 but may vary from 06:00-21:00 depending on the client.
What Youll Do
- Installation: Install, refurbish, and maintain IT equipment including tills, Chip & PIN devices, tablets, digital signage, media screens, kitchen systems, Wi-Fi infrastructure, and structured cabling (Cat5/5e/6 and fibre).
- Site Services: Carry out equipment swap-outs, repairs, and support activities, ensuring all processes, documentation, and customer requirements are followed accurately.
- Client Communication: Liaise with clients to understand requirements, clearly explain technical issues, and follow agreed escalation procedures when necessary.
- Cabling & Termination: Install and terminate network cabling to patch panels and modules in line with industry standards.
- Site Work: Conduct site surveys, audits, and research to support installations and project delivery.
- Team Support: Provide support to colleagues both in the field and at head office, maintaining consistently high quality and service standards.
- Compliance: Adhere to all health and safety policies, risk assessments, and on-site procedures always.
What Youll Bring
- IT Expertise: Strong experience with EPoS installations, ideally within Retail or Hospitality environments. Familiar with Cat5e/Cat6 data cabling and IT equipment configuration.
- Technical Skills: Confident in setting up and supporting IT systems, with strong computer literacy and a high level of accuracy in documentation.
- Mindset: Proactive, reliable, and able to remain calm under pressure. Takes ownership of tasks and follows through to completion.
- Communication: Communicate clearly and professionally, working effectively with both engineers and clients.
- Organisation: Demonstrate strong multitasking ability and effective time management skills.
- Travel Requirements: Hold a full UK driving licence and is willing to travel as required, including possible overnight stays. Ideally you'll be located on the Edinburgh/Glasgow corridor.
What We Offer
- Career Development: Ongoing professional development and clear internal progression routes.
- Bonus Scheme: Paid twice yearly (June and December).
- Private Medical Insurance: Including 24/7 digital GP access, so you're covered round the clock.
- Holiday Trading: Fancy a bit more time off? You can buy extra holiday anytime through the year.
- Cycle to Work Scheme: Plus seasonal health perks like free flu jabs and eye tests on us.
- Tech Payment Scheme: In partnership with Currys, spread the cost of your next must-have gadget.
- Brilliant Discounts: Enjoy savings on the high street, in restaurants, and on your travels.
- 31 days holiday (inclusive of Bank Holidays).
- Employee Assistance Programme (EAP): 24/7 confidential support, whatever life throws your way.
- Recognition & Rewards: From Star of the Month to Team Hug and spontaneous shout-outs.
Locations
Field Engineer in Dunfermline, Fife employer: Celestra Ltd
Contact Detail:
Celestra Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer in Dunfermline, Fife
✨Tip Number 1
Get your networking game on! Reach out to folks in the industry, especially those who work at Celestra or similar companies. A friendly chat can sometimes lead to job opportunities that aren't even advertised!
✨Tip Number 2
Show off your skills! If you’ve got experience with EPoS installations or IT equipment, make sure to highlight that in conversations. Bring examples of your work or projects to discuss during interviews.
✨Tip Number 3
Be proactive! If you see a job opening that fits, don’t just apply through the usual channels. Use our website to submit your application and follow up with a quick email to express your enthusiasm for the role.
✨Tip Number 4
Prepare for the unexpected! Since the role involves travel and varied hours, be ready to discuss how you manage your time and adapt to changing schedules. Show them you’re the reliable candidate they need!
We think you need these skills to ace Field Engineer in Dunfermline, Fife
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Engineer role. Highlight your IT expertise, especially with EPoS installations and cabling experience. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Celestra. Mention your proactive mindset and how you handle pressure – we love that kind of attitude!
Show Off Your Communication Skills: Since you'll be liaising with clients, it's crucial to demonstrate your communication skills in your application. Use clear and professional language to show us you can explain technical issues effectively.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Celestra Ltd
✨Know Your Tech
Make sure you brush up on your IT knowledge, especially around EPoS installations and network cabling. Be ready to discuss your experience with specific equipment like tills and Wi-Fi infrastructure, as this will show you're the right fit for the role.
✨Show Off Your Communication Skills
Since you'll be liaising with clients regularly, practice explaining technical issues in simple terms. Think of examples where you've successfully communicated with non-technical people, as this will demonstrate your ability to connect with clients effectively.
✨Demonstrate Your Proactive Mindset
Prepare to share instances where you've taken ownership of a task or project. Highlight how you remained calm under pressure and what steps you took to ensure everything was completed to a high standard.
✨Plan Your Travel Logistics
Since the role involves regular travel, be ready to discuss your flexibility and willingness to travel across Scotland. Mention your driving licence and any previous experiences that showcase your reliability in managing travel schedules.