At a Glance
- Tasks: Travel across Scotland to install and maintain IT equipment for top brands.
- Company: Join Celestra, a dynamic company delivering IT services in hospitality and retail.
- Benefits: Up to £33,000 salary, company vehicle, private medical insurance, and 31 days holiday.
- Other info: Enjoy career development opportunities and fantastic employee perks.
- Why this job: Make a real impact while developing your skills in a fast-paced environment.
- Qualifications: Experience with EPoS installations and strong communication skills required.
The predicted salary is between 33000 - 33000 £ per year.
Celestra is a successful and dynamic Company delivering IT services nationally to the best brand names in the hospitality and retail industries. We build on the essential ingredients required to build strong, long-term partnerships. We become an extension of our Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none.
About the Role
You'll travel daily to customer sites across the Hospitality & Retail sectors to replace, swap, or repair IT devices covering Scotland, ideally based within the Edinburgh and Glasgow corridor. The role includes regular travel, occasional overnight stays, and a 5-day schedule across 7 days, including alternate weekends. Shifts typically run between 08:30-17:30 but may vary from 06:00-21:00 depending on the client.
What You’ll Do
- Installation: Install, refurbish, and maintain IT equipment including tills, Chip & PIN devices, tablets, digital signage, media screens, kitchen systems, Wi-Fi infrastructure, and structured cabling (Cat5/5e/6 and fibre).
- Site Services: Carry out equipment swap-outs, repairs, and support activities, ensuring all processes, documentation, and customer requirements are followed accurately.
- Client Communication: Liaise with clients to understand requirements, clearly explain technical issues, and follow agreed escalation procedures when necessary.
- Cabling & Termination: Install and terminate network cabling to patch panels and modules in line with industry standards.
- Site Work: Conduct site surveys, audits, and research to support installations and project delivery.
- Team Support: Provide support to colleagues both in the field and at head office, maintaining consistently high quality and service standards.
- Compliance: Adhere to all health and safety policies, risk assessments, and on-site procedures always.
What You’ll Bring
- IT Expertise: Strong experience with EPoS installations, ideally within Retail or Hospitality environments. Familiar with Cat5e/Cat6 data cabling and IT equipment configuration.
- Technical Skills: Confident in setting up and supporting IT systems, with strong computer literacy and a high level of accuracy in documentation.
- Mindset: Proactive, reliable, and able to remain calm under pressure. Takes ownership of tasks and follows through to completion.
- Communication: Communicate clearly and professionally, working effectively with both engineers and clients.
- Organisation: Demonstrate strong multitasking ability and effective time management skills.
- Travel Requirements: Hold a full UK driving licence and is willing to travel as required, including possible overnight stays. Ideally you'll be located on the Edinburgh/Glasgow corridor.
What We Offer
- Career Development: Ongoing professional development and clear internal progression routes.
- Bonus Scheme: Paid twice yearly (June and December).
- Private Medical Insurance: Including 24/7 digital GP access, so you’re covered round the clock.
- Holiday Trading: Fancy a bit more time off? You can buy extra holiday anytime through the year.
- Cycle to Work Scheme: Plus seasonal health perks like free flu jabs and eye tests on us.
- Tech Payment Scheme: In partnership with Currys, spread the cost of your next must-have gadget.
- Brilliant Discounts: Enjoy savings on the high street, in restaurants, and on your travels.
- 31 days holiday: inclusive of Bank Holidays.
- Employee Assistance Programme (EAP): 24/7 confidential support, whatever life throws your way.
- Recognition & Rewards: From Star of the Month to Team Hug and spontaneous shout-outs.
Field Engineer in Bonnyrigg employer: Celestra Ltd
Celestra Limited is an exceptional employer, offering a dynamic work environment where Field Engineers can thrive while delivering top-notch IT services to prestigious clients in the hospitality and retail sectors. With a strong focus on employee development, generous benefits including private medical insurance, a bonus scheme, and a supportive culture that values teamwork and recognition, Celestra ensures that its employees are well-equipped and motivated to achieve their professional goals. Located in the vibrant Edinburgh/Glasgow corridor, this role provides not only competitive pay but also the opportunity to engage with cutting-edge technology and make a real impact in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Field Engineer in Bonnyrigg
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Celestra and their work in the hospitality and retail sectors. This will help you tailor your answers and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills in IT installations and client communication can benefit Celestra's operations.
✨Tip Number 3
Show off your problem-solving skills! Be ready to discuss specific examples where you've tackled technical issues or improved processes in previous roles. This will demonstrate your proactive mindset and reliability.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Field Engineer in Bonnyrigg
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Engineer role. Highlight your experience with EPoS installations and IT equipment, as well as any relevant technical skills. We want to see how your background fits with what we do!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Be sure to mention your proactive mindset and ability to communicate clearly with clients.
Show Off Your Technical Skills:In your application, don’t forget to showcase your technical expertise, especially with cabling and IT systems. We love candidates who can demonstrate their knowledge and experience in these areas, so make it clear!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Celestra Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your IT knowledge, especially around EPoS installations and network cabling. Be ready to discuss specific equipment you've worked with and how you've tackled technical challenges in the past.
✨Show Off Your Communication Skills
Since you'll be liaising with clients regularly, practice explaining technical concepts in simple terms. Think of examples where you've successfully communicated with non-technical stakeholders to resolve issues.
✨Demonstrate Your Problem-Solving Mindset
Prepare to share instances where you've had to think on your feet or troubleshoot under pressure. Highlight your proactive approach and how you take ownership of tasks to ensure they’re completed efficiently.
✨Be Ready for a Practical Assessment
Given the hands-on nature of the role, expect some practical questions or scenarios during the interview. Familiarise yourself with common installation processes and be prepared to discuss how you would handle specific site challenges.
