At a Glance
- Tasks: Support daily office operations and manage customer communications.
- Company: Join a friendly team at Celestial Windows & Conservatories Ltd.
- Benefits: Enjoy a relaxed environment, growth opportunities, and 28 days holiday.
- Other info: Free parking and regular staff appreciation events.
- Why this job: Be the first point of contact and make a difference in customer service.
- Qualifications: Previous admin experience and strong IT skills required.
The predicted salary is between 18900 - 23100 £ per year.
Riverside Park Industrial Estate, Middlesbrough
Position
Administrator
Location
Riverside Park Industrial Estate, Middlesbrough
Contract
Permanent, Full-Time (subject to probation period)
Hours
Monday-Friday, 8:30am-4:00pm (35 hours per week)
Salary
Dependant on experience
About Us
Celestial Windows & Conservatories Ltd is a well-established home improvement company dedicated to providing outstanding products and customer service.
We are looking for an organised, proactive and customer-focused Administrator to join our friendly team and support the day-to-day running of our busy office.
Key Responsibilities
- Creating and updating customer contracts and works orders within our CRM system.
- General office administration, answering customer communications, filing and data entry.
- Acting as the first point of contact for telephone and web enquiries.
- Contacting customers to arrange appointments and provide updates on the progress of their works.
- Managing and responding to the sales & admin email inbox.
- Coordinating staff diaries and schedules.
- Providing administrative support across the business as required.
- Previous experience in an administrative role.
- Strong IT and computer skills.
- Competency in Microsoft Office applications, particularly Word and Excel.
- A professional and confident telephone manner with the ability to communicate effectively with customers and colleagues.
- Excellent organisational skills and attention to detail.
- Ability to manage multiple tasks and prioritise workload effectively.
- Experience using CRM systems.
- Customer service experience in a fast-paced office environment.
What We Offer
At Celestial Windows & Conservatories, we believe in recognising and rewarding the hard work of our team. Benefits include:
- A relaxed, friendly and supportive working environment.
- Opportunities for growth and development for the right candidate.
- Free annual staff Christmas party.
- Regular staff appreciation treats and recognition.
- 28 days holiday including bank holidays.
- Free on site parking
If you are a motivated and organised individual looking to join a friendly and growing business, we'd love to hear from you.
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Administrator employer: Celestial Windows & Conservatories Ltd
Celestial Windows & Conservatories Ltd is an excellent employer located in the vibrant Riverside Park Industrial Estate, Middlesbrough, offering a supportive and friendly work environment. With a focus on employee growth and development, we provide opportunities for advancement alongside benefits such as 28 days of holiday, free on-site parking, and regular staff appreciation events. Join our dedicated team where your contributions are valued and rewarded, making every day at work meaningful and enjoyable.
Contact Details:
Celestial Windows & Conservatories Ltd Recruitment Team
