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- Tasks: Manage and resolve incidents for PC applications while providing top-notch customer service.
- Company: Global tech company based in Glasgow with a collaborative IT team.
- Benefits: Comprehensive benefits, professional development, and generous holiday allowance.
- Why this job: Join a dynamic team and enhance your IT skills while making a real difference.
- Qualifications: 3-5 years of IT experience and a degree in Computer Science or related fields.
- Other info: Exciting opportunities for career growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A global technology company in Glasgow is seeking a Technical Support Specialist. In this role, you will manage and resolve incidents for PC-based applications, ensuring excellent customer service. You will work with a collaborative IT team, supporting various technologies and providing training.
Candidates need 3-5 years of IT experience and a degree in Computer Science or related fields.
Comprehensive benefits include professional development opportunities, generous holiday allowance, and more.
Global IT Support Specialist – Windows & Endpoints in Glasgow employer: Celeros Flow Technology
Contact Detail:
Celeros Flow Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global IT Support Specialist – Windows & Endpoints in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss PC-based applications and troubleshooting techniques. We want you to shine when they ask about your experience!
✨Tip Number 3
Show off your soft skills! Customer service is key in this role, so be ready to share examples of how you've handled tricky situations with clients. We all know that a friendly attitude goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Global IT Support Specialist – Windows & Endpoints in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant IT experience, especially with PC-based applications. We want to see how your skills align with the role, so don’t be shy about showcasing your technical prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our collaborative team. Keep it friendly and professional – we love a personal touch!
Show Off Your Customer Service Skills: Since this role involves excellent customer service, make sure to include examples of how you've successfully resolved issues in the past. We appreciate candidates who can communicate effectively and keep users happy!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at StudySmarter!
How to prepare for a job interview at Celeros Flow Technology
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of PC-based applications and Windows systems. Be ready to discuss specific technologies you've worked with and how you've resolved incidents in the past. This will show that you’re not just familiar with the tech, but that you can handle real-world problems.
✨Showcase Your Customer Service Skills
Since this role emphasises excellent customer service, prepare examples of how you've provided support in previous positions. Think about times when you went above and beyond to help a user or resolved a tricky issue. This will highlight your ability to communicate effectively and empathise with users.
✨Collaborative Spirit is Key
This position involves working with a collaborative IT team, so be ready to discuss your experience in teamwork. Share examples of projects where you worked closely with others, how you contributed, and what you learned from those experiences. It’s all about showing that you can thrive in a team environment.
✨Prepare for Technical Questions
Expect some technical questions during the interview. Brush up on common troubleshooting scenarios and be prepared to walk through your thought process. Practising with mock interviews can help you articulate your problem-solving skills clearly and confidently.
