Growth & Retention Customer Success Manager

Growth & Retention Customer Success Manager

Full-Time On-site
Celerity Limited

Celerity Limited in the United Kingdom is seeking a Customer Success Manager to drive value realisation, retention and expansion within the growth segment. You will own the customer lifecycle from onboarding through advocacy, building strong relationships that secure renewals and enable expansion.

Working with cross-functional teams, you will monitor NRR/NPS, manage a portfolio of 50-75 customers, and shape the Customer Success function as the company scales, delivering measurable outcomes for

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Growth & Retention Customer Success Manager employer: Celerity Limited

Celerity Limited is an exceptional employer located in the vibrant city of Manchester, offering a dynamic work culture that fosters creativity and collaboration. Employees benefit from comprehensive growth opportunities, including professional development and the chance to lead impactful B2B tech campaigns that drive real business results. With a focus on innovation and teamwork, Celerity provides a supportive environment where your contributions are valued and recognised.

Celerity Limited

Contact Details:

Celerity Limited Recruitment Team