Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with callers about clinical studies and recruit eligible participants.
- Company: Celerion is a leader in clinical research, dedicated to accelerating drug development.
- Benefits: Enjoy flexible scheduling, including daytime, evening, and weekend shifts.
- Why this job: Join a dynamic team that values integrity, teamwork, and respect while making a real impact.
- Qualifications: No specific experience required; just a passion for customer service and communication.
- Other info: This role offers a unique opportunity to contribute to groundbreaking medical research.
The predicted salary is between 30000 - 42000 £ per year.
Celerion is committed to swift, exceptional clinical research through translational medicine. Every day, we use our experience, agility, and innovative research strategies to help get drugs to market faster. Celerion offers one of the most experienced clinical pharmacology research networks in the industry.
Do you enjoy providing excellent customer service? If so, we may have the position for you! Celerion is currently seeking a full-time Study Participant Representativeto join our clinical study recruitment team.
In this role, you will answer inbound calls from the public interested in information regarding clinical study participation. You will screen callers and recruit those who meet eligibility criteria to participate in clinical studies. You will also be responsible for collecting and entering participant medical history information into our database system and make outbound calls to study participants as needed.
We need candidates with the ability to work a flexible schedule and this will include mainly daytime shifts but occasionally evening or weekend shifts as well on a rotating basis.
Celerion Values: Integrity Trust Teamwork Respect
Celerion is an Equal Opportunity Employer.
#J-18808-Ljbffr
Study Participant Representative employer: Celerion Holdings, Inc.
Contact Detail:
Celerion Holdings, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Study Participant Representative
✨Tip Number 1
Familiarise yourself with the clinical research process and the role of a Study Participant Representative. Understanding how clinical studies work will help you answer questions confidently and demonstrate your enthusiasm for the position.
✨Tip Number 2
Practice your communication skills, especially in handling inbound calls. Role-playing scenarios with friends or family can help you become more comfortable and effective in screening callers and providing information.
✨Tip Number 3
Be prepared to discuss your experience in customer service during any interviews. Highlight specific examples where you've successfully assisted customers or resolved issues, as this will showcase your suitability for the role.
✨Tip Number 4
Show your flexibility and willingness to work varied shifts by mentioning your availability during the application process. This will demonstrate that you're ready to meet the demands of the role and contribute to the team effectively.
We think you need these skills to ace Study Participant Representative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Study Participant Representative position. Tailor your application to highlight relevant experience in customer service and clinical study recruitment.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles that involved customer service or communication skills. Mention specific examples where you successfully engaged with clients or managed inquiries.
Show Flexibility: Since the role requires a flexible schedule, make sure to mention your availability for daytime, evening, and weekend shifts in your application. This shows your willingness to adapt to the team's needs.
Express Alignment with Company Values: Celerion values integrity, trust, teamwork, and respect. In your cover letter, express how your personal values align with these principles and provide examples of how you've demonstrated them in past experiences.
How to prepare for a job interview at Celerion Holdings, Inc.
✨Understand the Role
Make sure you have a clear understanding of what a Study Participant Representative does. Familiarise yourself with the responsibilities, such as answering calls, screening participants, and entering medical history information. This will help you answer questions confidently.
✨Showcase Your Customer Service Skills
Since this role involves providing excellent customer service, be prepared to discuss your previous experiences in similar roles. Highlight specific examples where you successfully assisted customers or resolved issues, demonstrating your ability to communicate effectively.
✨Flexibility is Key
Celerion requires candidates who can work flexible hours, including evenings and weekends. Be ready to discuss your availability and willingness to adapt your schedule. This shows that you are committed and can meet the demands of the job.
✨Emphasise Teamwork and Integrity
Celerion values teamwork and integrity highly. Prepare to share examples of how you've worked collaboratively in a team setting and how you uphold ethical standards in your work. This will align your values with those of the company.