Customer Team Member

Customer Team Member

Part-Time No home office possible
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At a Glance

  • Tasks: Engage with customers, assist in sales, and maintain store operations.
  • Company: Join A.F. Blakemore, a leading family-owned business with over 260 SPAR stores.
  • Benefits: Enjoy flexible hours, generous discounts, paid breaks, and early pay access.
  • Why this job: Be part of a supportive team that values your ideas and promotes personal growth.
  • Qualifications: Previous retail experience is preferred but not essential; enthusiasm is key!
  • Other info: Inclusive workplace with a Guaranteed Interview Scheme for candidates with disabilities.

Join to apply for the Customer Team Member role at Ceiling Doctor Calgary Ltd

Location: Llanidloes

Salary: Up to £12.21 p/hr (depending on age)

Hours: Min of 16 p/w – possibly more hours when the store needs. Various shifts available between 7am – 11pm including weekends.

We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Llanidloes, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service.

Key Tasks/Responsibilities

Customer Service:

  1. Greeting customers in a friendly and welcoming manner.
  2. Answering customer inquiries about products and services and assisting customers in finding the items they need.
  3. Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
  4. Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at our Llanidloes SPAR store.

Store Operations:

  1. Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
  2. Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required.
  3. Adhering to all company policies and procedures.

Key Skills/Knowledge

  1. Previous experience in a similar role and/or industry is preferred.
  2. Reliably follows instructions and procedures with excellent attention to detail.
  3. Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
  4. Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
  5. Keen and enthusiastic approach to working both in a team and independently.

Previous Cash Handling Experience Is Preferred But Not Essential

What\’s in it for you?

  1. Excellent Benefits Package Including Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
  2. Develop your skills and capability in a highly supportive and multi-diverse culture.
  3. Outstanding Training & Development.
  4. Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes).
  5. Proactive promotion of internal candidates.
  6. Paid Breaks.
  7. Free Tea & Coffee.
  8. Early access to your pay through EarlyPay.
  9. 24/7 access to your payslips and Rotas via HR/Payroll portal.
  10. Wellbeing support access to emotional support, counselling, legal and financial advice.
  11. Company Pension Scheme.
  12. Extra Holidays – Purchase Scheme.
  13. Cycle to work – Bicycle purchase scheme.
  14. Long Service Awards.

A.F. Blakemore & Son Ltd is one of the largest privately owned companies in the UK. Our forward-thinking family-owned business began life in 1917 as a counter-service grocery store and has grown from these humble beginnings into a company that now owns 260 SPAR convenience stores and employs more than 7,000 people, with a turnover of £1.3 billion.

Please Download The Job Description For More Information.

Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.

You may have experience in the following roles: Retail Assistant, Sales Assistant, Store Associate, Convenience Store Assistant, Retail Customer Service Assistant, Supermarket Assistant, Grocery Store Assistant, Shop Assistant, Store Clerk, Checkout Assistant, Retail Team Member, Store Operative, Customer Service Representative (Retail), Retail Cashier, etc.

Seniority level

Entry level

Employment type

Part-time

Job function

Customer Service

Industries

Administrative and Support Services

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Customer Team Member employer: Ceiling Doctor Calgary Ltd

At Ceiling Doctor Calgary Ltd, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment in Llanidloes. Our Customer Team Members benefit from a comprehensive training programme, generous staff discounts, and a range of employee benefits including early access to pay and wellbeing support. Join us to develop your skills while contributing to a positive customer experience in a family-owned business that values its employees and promotes from within.
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Contact Detail:

Ceiling Doctor Calgary Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Team Member

✨Tip Number 1

Familiarise yourself with the SPAR brand and its values. Understanding what makes SPAR unique will help you connect with the team and demonstrate your enthusiasm for the role during any interviews.

✨Tip Number 2

Practice your customer service skills by engaging with friends or family in mock scenarios. This will prepare you to handle various customer inquiries and situations effectively, showcasing your ability to provide excellent service.

✨Tip Number 3

Be ready to discuss your previous experiences in retail or customer service, even if they are not directly related. Highlight transferable skills such as teamwork, communication, and problem-solving that would be valuable in the Customer Team Member role.

✨Tip Number 4

Show your flexibility regarding working hours. Since the role requires various shifts, expressing your willingness to work weekends and evenings can make you a more attractive candidate to the hiring team.

We think you need these skills to ace Customer Team Member

Customer Service Skills
Cash Handling Experience
Attention to Detail
Communication Skills
Teamwork
Problem-Solving Skills
Sales Skills
Time Management
Organisational Skills
Ability to Follow Instructions
Knowledge of Retail Operations
Adaptability
Positive Attitude
Basic IT Skills

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Customer Team Member position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service or retail. Use bullet points to make it easy to read, and include specific examples of how you've contributed to customer satisfaction in previous roles.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of the job that excite you, such as the opportunity to create a positive customer experience, and explain how your skills can contribute to the store's success.

Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.

How to prepare for a job interview at Ceiling Doctor Calgary Ltd

✨Show Your Customer Service Skills

As a Customer Team Member, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've successfully assisted customers in the past, whether it's resolving an issue or providing product recommendations.

✨Demonstrate Team Spirit

This role requires working closely with others, so highlight your teamwork skills. Discuss experiences where you collaborated effectively with colleagues to achieve a common goal, showing that you're a team player who can contribute positively to the store environment.

✨Know the Products

Familiarise yourself with the types of products sold at SPAR and be ready to discuss them during the interview. Showing that you have a genuine interest in the products will demonstrate your enthusiasm for the role and your commitment to providing great customer service.

✨Be Ready for Practical Scenarios

Expect to face practical questions or scenarios during the interview. Prepare to discuss how you would handle specific situations, such as dealing with a difficult customer or managing stock efficiently. This will showcase your problem-solving abilities and readiness for the role.

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