Business Development Associate - Education

Established in 1989, CEDIA remains founded on the principles of advocacy, connection, and education. Globally, CEDIA defends the rights of technology integrators in governmental bodies, gathers industry professionals and allied tradespeople, and creates trainings, standards, and certifications to ensure the smart home industry advances and draws fresh talent. CEDIA co-owns Integrated Systems Europe, the world's largest AV and systems integration exhibition, and founded CEDIA Expo, the world's largest residential technology show. Today, a community of over 30,000 CEDIA members from more than 80 countries deliver home technology solutions that enrich our lives. Joining our team presents an exciting opportunity for individuals seeking a dynamic environment working alongside the tech industry that focuses on making a positive difference in people’s lives. Joining CEDIA means becoming an integral part of a passionate and driven global community, where your contributions will not only be recognized but also play a pivotal role in the success of our collective endeavors. CEDIA offers competitive compensation and an attractive benefits package including hybrid work (UK), generous vacation and holidays, mental health days, volunteering time off, professional development, and more. As a global organization, you will get the opportunity to work with colleagues across the globe and build relationships through virtual team building activities and an annual weeklong company gathering.

The Business Development Coordinator, EMEA, supports member engagement, administrative tasks, and event coordination for the Business Development team. This role assists with member inquiries, outreach efforts, and retention strategies while collaborating with internal teams to develop resources and communications.

In this role, you will be responsible for supporting the Business Development Team, EMEA, in delivering high-quality member engagement and administrative support. This role will also include assisting with industry engagement, tracking key performance metrics, and supporting sales, marketing, and advocacy initiatives as needed.

• Provide administrative support to the Business Development Team, EMEA, including scheduling meetings, preparing reports, and maintaining accurate member records.
• Help track key performance metrics related to member engagement and report findings to leadership.
• Work with internal teams to develop member resources such as case studies, training guides, and marketing collateral.
• Represent CEDIA at industry events and assist with UK government affairs, policy engagement, and workforce development initiatives.
• Help identify and close smaller sales contracts (e.g., digital and print sales) to contribute to revenue growth.
• Assist marketing as needed with member communications via email, phone, newsletters, and social media.
• Act as an on-site or virtual point of contact for the business development team during events to ensure a seamless experience.

Experience in scheduling, data entry, record-keeping, and managing reports with accuracy and attention to detail. Proactive approach to identifying opportunities, addressing member concerns, and supporting business development efforts. Ability to manage multiple tasks, adjust to shifting priorities, and support various initiatives as needed. Ability to travel to events as needed.

A degree or equivalent qualification in Business Administration or a related field is highly preferred. Previous experience in a customer service, membership support, business development, or administrative role required. Familiarity with CRM systems, data management, and reporting tools is preferred.

This position may require you to travel to international off-site team building events annually, up to 2 weeks/year. Other light travel may be required as needed for local events.

We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.