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- Tasks: Assist in preparing and serving food while ensuring cleanliness and hygiene standards.
- Company: Cedars Care Home, a respected provider of care services in Leeds.
- Benefits: Flexible hours, opportunity to make a difference, and a supportive team environment.
- Why this job: Join a caring team and create memorable dining experiences for residents.
- Qualifications: Experience in catering or customer service is a plus, but not essential.
- Other info: Opportunity for personal growth and development in a rewarding role.
Shift Pattern: 8am – 1.30pm, One post 4 days over 7.
Overall Objectives:
- To assist in the preparation and serving of food and beverages to customers at Cedars Care Home.
- To ensure the hygiene and cleanliness of the kitchen, dining and bar facilities meet the required high standards.
Main Duties:
- To contribute to the food and beverage service at The Cedars in a professional and friendly manner.
- To contribute to a welcoming and relaxed atmosphere in the dining and bar facilities that encourages customers to enjoy their meals and socialise if they choose to do so.
- To lead by example to ensure that all customers and employees are treated with equality, dignity and respect.
- To contribute to an ethos of “right first time and on time” for food beverage provision and service.
About the Role:
- To demonstrate a sense of pride for the job and the organisation.
- To maintain a professional appearance in accordance with uniform standards.
- To assist in the cleanliness and general appearance of the kitchen, dining and bar facilities whilst undertaking own duties.
- To ensure that tables and trays are presented to the agreed high standards before each service.
- To ensure that at the end of the service, tables and trays are cleared promptly and efficiently.
- To ensure health and safety of self and customers through best practice in all aspects of work.
- To complete all paperwork accurately to the required standard within agreed timescales.
Being Part of the Team:
- To work effectively with other team members to deliver food and beverages to the customers.
- To contribute to the development of others through the sharing of skills and information.
- To participate in training and development to meet mandatory requirements and identified needs.
Communication:
- To adopt various methods of communication to meet customer needs and build positive relationships.
- To maintain confidentiality as appropriate.
- To participate in team meetings and individual meetings with Line Manager as required.
Customer Service:
- To look for ways to improve customer service and to communicate these ideas to the Catering Manager and/or General Manager.
- To create an outstanding first impression for customers and visitors to The Cedars.
- To create an ethos that anticipates customer needs and puts the customer first.
- To assist in delighting the customer by exceeding their expectations in creative and fun ways.
- To ensure customers and visitors feel welcome at all times and deal with any enquiries professionally and courteously.
- To demonstrate an understanding that internal customers are to be treated with the same respect and understanding as external customers.
Profitability and Growth:
- To be responsible for managing resources in own area effectively to minimise waste.
- To contribute to the management of stock levels and date rotation effectively.
- To assist in managing portion size consistently and appropriately to the customer’s individual requirements.
- To communicate opportunities to be more efficient and effective in own role and as a team.
- To have excellent knowledge of The Cedar's services and facilities and to promote these at every opportunity.
- To cover for sickness and holidays.
You will be required to work unsocial hours, weekends and Bank Holidays. The service operates 24 hours per day, seven days per week and flexibility is essential to meet the needs of the service.
This job description is not necessarily an exhaustive list of duties but is intended to reflect the range of duties that the post holder will perform. The job description will be regularly reviewed and may be changed in accordance with the needs of the home and organisation – in consultation with the post holder.
Experience working in a care home setting.
Catering Assistant in Leeds employer: Cedars Care Home
Contact Detail:
Cedars Care Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Assistant in Leeds
✨Tip Number 1
Get to know the Cedars Care Home vibe! Visit the place if you can, chat with staff or even customers. This will help you understand their culture and show that you're genuinely interested in being part of the team.
✨Tip Number 2
When you get an interview, be ready to showcase your customer service skills. Think of examples where you've gone above and beyond for someone, just like how you'd want to delight customers at The Cedars.
✨Tip Number 3
Practice your communication skills! Being friendly and approachable is key in a catering role. Try role-playing with a friend to nail down how you'd interact with customers and colleagues.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and keen on joining our team at The Cedars.
We think you need these skills to ace Catering Assistant in Leeds
Some tips for your application 🫡
Show Your Passion for Food and Service: When writing your application, let us know why you love working in catering! Share any experiences that highlight your enthusiasm for food and customer service. We want to see that you’re excited about creating a welcoming atmosphere at Cedars Care Home.
Highlight Your Team Spirit: We’re all about teamwork here at StudySmarter, so make sure to mention any past experiences where you’ve worked well with others. Whether it’s in a kitchen or another setting, we want to know how you contribute to a positive team dynamic!
Attention to Detail is Key: In your application, emphasise your ability to maintain high standards of cleanliness and presentation. Mention any specific examples where you’ve ensured that everything was just right, whether it’s setting tables or keeping the kitchen spotless.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re serious about joining our team at Cedars Care Home!
How to prepare for a job interview at Cedars Care Home
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Catering Assistant at Cedars Care Home. Familiarise yourself with their commitment to high standards in food service and hygiene, as well as their focus on creating a welcoming atmosphere for customers.
✨Showcase Your Customer Service Skills
During the interview, highlight your experience in customer service, especially in a care home setting. Share specific examples of how you've gone above and beyond to meet customer needs, as this aligns perfectly with the ethos of putting customers first at Cedars.
✨Demonstrate Team Spirit
Emphasise your ability to work effectively within a team. Discuss how you’ve collaborated with colleagues in previous roles to ensure smooth operations, as teamwork is crucial in delivering quality service in a busy environment like Cedars Care Home.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask the interviewer. This could be about their training programmes or how they maintain high standards in food service. It shows your genuine interest in the role and helps you assess if Cedars is the right fit for you.