At a Glance
- Tasks: Lead quality assurance and compliance in a dynamic public sector environment.
- Company: Join a large public sector organisation committed to excellence.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Be part of a supportive team focused on continuous improvement.
- Why this job: Make a real impact on quality and service improvement across the organisation.
- Qualifications: Degree level education and experience in quality management systems required.
The predicted salary is between 40000 - 50000 £ per year.
Location: Newcastle upon Tyne, Hybrid Working
Role type: Permanent
A large public sector organisation is seeking an experienced Quality Assurance Manager to lead on quality, compliance and continuous improvement across a complex operational environment. This is a key leadership role responsible for ensuring robust governance, strong assurance frameworks and compliance with relevant legislation and recognised ISO standards. You will act as a subject matter expert for quality management systems and play a central role in driving organisational performance, consistency and service improvement.
The Role
Reporting to the senior leadership team, you will take ownership of the organisation's Integrated Management System (IMS) and wider quality framework. You will work across all business areas to ensure processes are well defined, consistently applied and aligned to regulatory and industry standards.
Key responsibilities:
- Leading the development, maintenance and continuous improvement of the organisation's Integrated Management System
- Ensuring compliance with ISO standards including ISO 9001, ISO 14001 and ISO 45001
- Supporting internal teams to embed quality, safety and environmental standards across all business areas
- Mapping and improving business processes and ensuring appropriate documentation is in place
- Managing the organisation's legal register and supporting compliance with relevant legislation
- Overseeing audit activity, including planning, delivery and closure of findings
- Supporting change management processes to ensure safety and compliance are maintained
- Managing non-compliance issues and ensuring corrective actions are implemented effectively
- Developing dashboards, KPIs and reporting tools to monitor quality performance
- Producing analysis and insight on quality trends and improvement opportunities
- Leading on document control and ensuring robust governance of policies and procedures
- Acting as a champion for continuous improvement methodologies such as Lean, Six Sigma and Kaizen
- Deputising for senior leadership within the quality, risk and compliance function where required
- Managing a small team and supporting their development
Qualifications and Experience:
- Degree level education or equivalent experience
- Member of the Chartered Quality Institute (CQI) or working towards membership
- Strong knowledge of ISO 9001, with working knowledge of ISO 14001 and ISO 45001
- Experience working with quality management systems and internal audit processes
- Strong understanding of continuous improvement tools and methodologies
- Excellent communication skills with the ability to engage senior stakeholders
- Strong analytical skills with experience of reporting, investigations and audits
- Ability to work independently and manage multiple priorities
- Experience in transport, infrastructure, construction or a regulated environment
- Experience of working in a public sector or complex multi-stakeholder organisation
- Knowledge of operational delivery environments and safety-critical systems
Quality Assurance Manager employer: Cedar
As a leading public sector organisation based in Newcastle upon Tyne, we pride ourselves on fostering a collaborative and inclusive work culture that prioritises employee development and continuous improvement. Our hybrid working model offers flexibility, while our commitment to quality assurance and compliance ensures that you will play a pivotal role in enhancing organisational performance. Join us to be part of a team that values your expertise and supports your professional growth in a meaningful and impactful way.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Assurance Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We can’t stress enough how important it is to make those personal connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their quality management systems and be ready to discuss how your experience aligns with their needs. We want you to shine and show them why you're the perfect fit!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to quality assurance and compliance. We recommend doing mock interviews with friends or mentors to build your confidence and refine your answers.
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can go a long way in leaving a positive impression. And remember, check out our website for more job opportunities tailored to your skills and interests!
We think you need these skills to ace Quality Assurance Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Quality Assurance Manager role. Highlight your experience with ISO standards and quality management systems, as these are key for us. Use specific examples that showcase your skills in compliance and continuous improvement.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're passionate about quality assurance and how your background aligns with our needs. Be sure to mention your leadership experience and any relevant methodologies like Lean or Six Sigma.
Showcase Your Achievements:Don’t just list your responsibilities; show us what you’ve achieved! Use metrics where possible to demonstrate how you've improved processes or compliance in previous roles. This will help us see the impact you can bring to our organisation.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Cedar
✨Know Your ISO Standards
Make sure you brush up on ISO 9001, ISO 14001, and ISO 45001 before the interview. Being able to discuss these standards confidently will show that you’re not just familiar with them, but that you can also apply them in a practical setting.
✨Showcase Your Leadership Skills
As a Quality Assurance Manager, you'll be leading a team and driving improvements. Prepare examples of how you've successfully led teams or projects in the past, focusing on your approach to governance and compliance.
✨Demonstrate Continuous Improvement Mindset
Be ready to talk about specific continuous improvement methodologies like Lean, Six Sigma, or Kaizen. Share instances where you've implemented these strategies to enhance quality and performance in previous roles.
✨Engage with Stakeholders
Strong communication skills are key for this role. Think of examples where you've effectively engaged with senior stakeholders or managed multiple priorities. This will highlight your ability to navigate complex environments and ensure alignment across business areas.
